Freight Forwarder - Felixstowe Location: Felixstowe, Suffolk Job type: Permanent | Full-time Salary: Competitive (dependent on experience) Benefits Company pension scheme Ongoing training and development Modern office environment
About the company
Our client is a well-established and highly regarded
business within the shipping and logistics sector. Based in Felixstowe, they're known for delivering a
high standard of service and running efficient operations. You'll be joining a supportive, fast-paced environment
with genuine opportunities to develop your career.
The role
We're recruiting an experienced Freight Forwarder to
join a busy and growing operations team. This is a hands-on role where you'll manage
shipments from start to finish, coordinating import and export movements across sea, air and road.
You'll ensure every consignment is handled efficiently, compliantly and on schedule, while providing a consistently strong service to customers.
Key responsibilities
Manage end-to-end freight forwarding operations for
import and export shipments (sea, air and road). Coordinate FTL, LTL, groupage and intermodal
movements to and from the EU. Liaise with shipping lines, hauliers, overseas agents
and other suppliers. Prepare, check and process shipping documentation
(e.g., bills of lading, customs entries and related paperwork).
Track and monitor shipments, proactively resolving delays or issues as they arise.
Provide regular, clear updates to customers and act as the main point of contact.
Build and maintain strong working relationships with customers and suppliers.
Ensure compliance with relevant regulations and internal procedures at all times.
Maintain accurate records and ensure job files are complete and audit-ready
Support the wider operations team when required. Quote and negotiate freight rates with suppliers and
customers. Identify opportunities to improve processes and
support ongoing business growth.
About you
Proven experience in freight forwarding (import/export;
multimodal experience preferred). Strong understanding of customs processes and
shipping documentation. Excellent communication and organisational skills. Able to prioritise and manage multiple shipments in a
fast-paced environment. Customer-focused, proactive and solutions-driven. Confident IT user (experience with forwarding/freight
systems is an advantage).
Why apply?
Join a stable, supportive team in a thriving sector. Progression and development opportunities. Competitive salary and benefits package.
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Freight Forwarder in Felixstowe employer: Vincere
Vincere is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong focus on employee growth, the firm provides a genuine partnership platform and opportunities for cross-firm collaboration, ensuring that you can develop your career while making a significant impact in the M&A sector. Join us to be part of a supportive culture that values high-quality, commercially focused advice and fosters meaningful client relationships.
