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- Tasks: Engage with customers, drive sales, and maintain store standards.
- Company: Vince is a luxury apparel brand known for its effortless style and quality.
- Benefits: Enjoy competitive pay, growth opportunities, and a supportive work culture.
- Why this job: Join a dynamic team and make meaningful connections in the fashion world.
- Qualifications: Retail experience preferred; must be enthusiastic and customer-focused.
- Other info: Part-time and full-time positions available; flexible hours to fit your schedule.
The predicted salary is between 24000 - 36000 ÂŁ per year.
About Vince Established in 2002, Vince is a leading global luxury apparel and accessories brand best known for creating elevated yet understated pieces for every day. The collections are inspired by the brand’s California origins and embody a feeling of warm and effortless style. Vince designs uncomplicated yet refined pieces that approach dressing with a sense of ease.
Known for its range of luxury products, Vince offers women’s and men’s ready-to-wear, shoes, handbags, and home for a global lifestyle. Vince products are sold in prestige locations worldwide. The Company operates around 60 retail stores worldwide and its e-commerce site, vince.com. The Company is headquartered in New York and operates a design studio in Los Angeles.
Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.
Summary VINCE, a leader in luxury women’s and men’s contemporary apparel, is seeking dynamic, customer-focused Part-Time and Full-Time Sales Associates. As a Sales Associate, you will play a key role in driving sales and building meaningful relationships with our customers. We’re looking for high-energy, enthusiastic individuals with a passion for fashion and providing exceptional service. In this role, you’ll have the opportunity to engage with customers, understand their needs, and offer tailored recommendations, ensuring they have a memorable shopping experience.
You will also be responsible for continuing client engagement beyond the initial transaction, capturing key customer information, and following up through phone, email, and written communication. Additionally, you’ll help maintain the store’s visual and housekeeping standards, ensuring the store always looks its best. Proficiency in operating the point-of-sale (POS) system and email communication tools is required.
Key Responsibilities- Achieve and exceed personal sales and productivity goals set with the Store Manager
- Demonstrate a thorough understanding of product features and benefits to maximize sales opportunities
- Actively listen to customers, identify their needs, and overcome any objections to close sales
- Develop lasting customer relationships by following up with personalized communication via phone, email, and written contact
- Maintain high visual and housekeeping standards within the store
- Operate the POS system and email system effectively to support sales and customer engagement
- Safeguard the store’s inventory through adherence to loss prevention policies
- Follow store operational policies and procedures to ensure smooth daily operations
- Manage client books and practice effective clienteling to foster long-term customer loyalty
- 2 years retail sales experience is preferred
- Highly motivated, sales-driven, and goal-oriented with a passion for helping others
- Positive, high-energy, and friendly personality with a genuine love for engaging with customers
- Strong verbal and written communication skills that foster effective customer interaction and teamwork
- Computer proficiency, including experience with retail POS systems, Microsoft Word, Excel, and email
Vince is an Equal Opportunity Employer and Affirmative Action Employer, M/F/D/V
Sales Floor Associate employer: Vince
Contact Detail:
Vince Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Floor Associate
✨Tip Number 1
Familiarise yourself with Vince's brand ethos and product range. Understanding their California-inspired style and luxury offerings will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer engagement skills. Since building relationships is key in this role, consider role-playing scenarios where you actively listen to customer needs and provide tailored recommendations to enhance their shopping experience.
✨Tip Number 3
Get comfortable with retail POS systems and email communication tools. If you have access to similar systems, practice using them to ensure you're confident and efficient when it comes to processing sales and following up with customers.
✨Tip Number 4
Showcase your enthusiasm for fashion and customer service in your conversations. Whether it's through networking or during the interview process, let your genuine love for engaging with customers and helping them find the perfect pieces shine through.
We think you need these skills to ace Sales Floor Associate
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Vince's brand identity and values. Highlight your understanding of their luxury apparel and customer-focused culture in your application.
Tailor Your CV: Ensure your CV reflects relevant retail experience, particularly in sales. Emphasise any achievements related to exceeding sales targets or building customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've engaged with customers and contributed to sales in previous roles.
Highlight Communication Skills: Since strong verbal and written communication skills are essential, provide examples in your application that demonstrate your ability to engage effectively with customers and work as part of a team.
How to prepare for a job interview at Vince
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share your personal style and how it aligns with Vince's aesthetic, as this will demonstrate your genuine interest in the brand.
✨Prepare for Customer Scenarios
Anticipate questions about how you would handle various customer interactions. Think of examples where you've successfully engaged with customers, resolved issues, or provided exceptional service to showcase your skills.
✨Know the Brand Inside Out
Familiarise yourself with Vince's collections, values, and history. Being knowledgeable about their products and ethos will help you stand out as a candidate who is truly invested in the brand.
✨Demonstrate Strong Communication Skills
Practice articulating your thoughts clearly and confidently. Since the role requires effective communication with customers, showcasing your verbal and written skills during the interview will be crucial.
