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For Companies At a Glance
- Tasks: Engage with customers, drive sales, and maintain store standards.
- Company: Vince is a luxury apparel brand known for its effortless style and quality.
- Benefits: Enjoy competitive pay, growth opportunities, and a supportive work culture.
- Why this job: Join a dynamic team in fashion, build relationships, and create memorable shopping experiences.
- Qualifications: Retail experience preferred; must be motivated, friendly, and tech-savvy.
- Other info: Flexible hours available for both part-time and full-time positions.
The predicted salary is between 24000 - 36000 ÂŁ per year.
ABOUT VINCE
Established in 2002, Vince is a leading global luxury apparel and accessories brand best known for creating elevated yet understated pieces for every day. The collections are inspired by the brand’s California origins and embody a feeling of warm and effortless style. Vince designs uncomplicated yet refined pieces that approach dressing with a sense of ease. Known for its range of luxury products, Vince offers women’s and men’s ready-to-wear, shoes, handbags, and home for a global lifestyle. Vince products are sold in prestige locations worldwide. The Company operates 66 retail stores worldwide and its e-commerce site, vince.com. The Company is headquartered in New York and operates a design studio in Los Angeles. Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.
SUMMARY
VINCE, a leader in luxury women’s and men’s contemporary apparel, is seeking dynamic, customer-focused Part-Time and Full-Time Sales Associates. As a Sales Associate, you will play a key role in driving sales and building meaningful relationships with our customers. We’re looking for high-energy, enthusiastic individuals with a passion for fashion and providing exceptional service. In this role, you’ll have the opportunity to engage with customers, understand their needs, and offer tailored recommendations, ensuring they have a memorable shopping experience. You will also be responsible for continuing client engagement beyond the initial transaction, capturing key customer information, and following up through phone, email, and written communication. Additionally, you’ll help maintain the store’s visual and housekeeping standards, ensuring the store always looks its best. Proficiency in operating the point-of-sale (POS) system and email communication tools is required.
Key Responsibilities:
- Achieve and exceed personal sales and productivity goals set with the Store Manager
- Demonstrate a thorough understanding of product features and benefits to maximize sales opportunities
- Actively listen to customers, identify their needs, and overcome any objections to close sales
- Develop lasting customer relationships by following up with personalized communication via phone, email, and written contact
- Maintain high visual and housekeeping standards within the store
- Operate the POS system and email system effectively to support sales and customer engagement
- Safeguard the store’s inventory through adherence to loss prevention policies
- Follow store operational policies and procedures to ensure smooth daily operations
- Manage client books and practice effective clienteling to foster long-term customer loyalty
Qualifications:
- 2 years retail sales experience is preferred
- Highly motivated, sales-driven, and goal-oriented with a passion for helping others
- Positive, high-energy, and friendly personality with a genuine love for engaging with customers
- Strong verbal and written communication skills that foster effective customer interaction and teamwork
- Computer proficiency, including experience with retail POS systems, Microsoft Word, Excel, and email
Vince is an Equal Opportunity Employer and Affirmative Action Employer, M/F/D/V
Sales Associate employer: Vince
Contact Detail:
Vince Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with Vince's brand ethos and product range. Understanding their California-inspired style and luxury offerings will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer engagement skills by role-playing different sales scenarios with friends or family. This will prepare you to actively listen to customer needs and provide tailored recommendations, which is crucial for a Sales Associate role.
✨Tip Number 3
Get comfortable with using POS systems and email communication tools. If you have access to similar technology, practice operating them to ensure you're confident and efficient when handling transactions and customer follow-ups.
✨Tip Number 4
Network with current or former employees of Vince if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Vince's brand ethos and product offerings. Highlight your understanding of their luxury apparel and accessories in your application to show that you resonate with their style and values.
Tailor Your CV: Make sure your CV reflects relevant retail experience, particularly in sales. Emphasise any achievements related to customer engagement and sales targets, as these are crucial for the Sales Associate role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Use specific examples from your past experiences to demonstrate how you can contribute to building meaningful relationships with customers.
Highlight Communication Skills: Since strong verbal and written communication skills are essential for this role, ensure your application clearly illustrates your ability to engage with customers effectively. Mention any experience with client follow-ups or personalised communication.
How to prepare for a job interview at Vince
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Vince is looking for individuals who have a genuine love for style and can connect with customers on that level. Share any personal experiences or insights about fashion trends that resonate with you.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Highlight your ability to listen actively, understand customer needs, and provide tailored recommendations. This will show that you can build meaningful relationships, which is key for a Sales Associate at Vince.
✨Familiarise Yourself with the Brand
Before the interview, take some time to research Vince and its product offerings. Understanding the brand's California origins and its focus on luxury apparel will help you answer questions more effectively and demonstrate your commitment to the company.
✨Practice Effective Communication
Since strong verbal and written communication skills are essential for this role, practice articulating your thoughts clearly. You might want to prepare for common interview questions and think about how you would follow up with customers after a sale, as this is part of the job.
