Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist the Store Manager in daily operations and drive sales performance.
- Company: Vince is a luxury apparel brand known for its effortless style and quality.
- Benefits: Enjoy competitive pay, growth opportunities, and a supportive work culture.
- Why this job: Join a dynamic team and make a real impact in a luxury retail environment.
- Qualifications: 2+ years of retail management experience, strong leadership, and customer service skills required.
- Other info: Fast-paced retail setting with a focus on teamwork and customer satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
ABOUT VINCE
Established in 2002, Vince is a leading global luxury apparel and accessories brand best known for creating elevated yet understated pieces for every day. The collections are inspired by the brand’s California origins and embody a feeling of warm and effortless style. Vince designs uncomplicated yet refined pieces that approach dressing with a sense of ease.
Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.
SUMMARY
VINCE, a leader in luxury contemporary apparel for both women and men, is seeking an enthusiastic, customer-focused Full-Time Assistant Store Manager to join our team at our London Store. As the Assistant Store Manager (ASM), you will play a key role in assisting the Store Manager with daily store operations, ensuring the highest standards of customer service, and driving sales performance. You will be responsible for helping meet and exceed the store’s sales goals, contributing directly to revenue growth. The ASM will also assist in hiring, training, and managing the store’s sales associates to ensure optimal performance and a high level of customer satisfaction.
In this role, you will be expected to model exceptional customer service, oversee store presentation, and ensure smooth operational functions, including floor coverage, visual merchandising, and loss prevention. The ASM will also support the Store Manager in executing company policies and procedures, helping maintain a strong and motivated team.
Key Responsibilities:
- Sales and Customer Service: Assist in driving sales and achieving store targets by providing outstanding customer service, fostering customer loyalty, and coaching team members to do the same.
- Team Leadership and Development: Support the recruitment, training, and development of sales associates to ensure high levels of performance and product knowledge.
- Store Operations: Ensure smooth daily operations, including opening and closing the store, managing cash handling procedures, and overseeing store inventory.
- Visual Merchandising: Collaborate with the Store Manager to maintain high standards of visual merchandising, ensuring product displays are aligned with brand guidelines.
- Staff Supervision: Assist in managing the team, ensuring they are motivated, productive, and consistently delivering excellent service.
- Customer Relationships: Build strong, long-term relationships with customers and assist in managing the store’s client book and clienteling efforts.
- Administrative Tasks: Assist with inventory management, scheduling, and other administrative duties such as reporting and documentation.
Qualifications:
- Experience: Minimum of two (2) years of retail management experience, preferably in a luxury or high-end retail environment.
- Leadership Skills: Strong leadership abilities, with a proven track record of motivating and managing a team to achieve sales targets.
- Customer Service: Exceptional customer service skills, with the ability to create a positive shopping experience for all customers.
- Communication: Excellent verbal and written communication skills, with the ability to communicate effectively with staff, customers, and management.
- Sales Focus: A strong sales-driven attitude, with the ability to support and encourage the team to meet and exceed targets.
- Technical Skills: Proficiency in retail point-of-sale (POS) systems, Microsoft Office (Excel, Word), and other basic office applications.
- Problem-Solving Skills: Strong critical thinking and problem-solving skills, with the ability to handle customer complaints and operational issues efficiently.
Work Environment: Fast-paced retail setting with the need to maintain a professional and positive atmosphere at all times.
Vince is an Equal Opportunity Employer and Affirmative Action Employer, M/F/D/V
Assistant Store Manager employer: Vince
Contact Detail:
Vince Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with Vince's brand ethos and product offerings. Understanding their California-inspired style and luxury positioning will help you connect with the team and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlight specific instances where you motivated staff to achieve sales targets or improved customer service.
✨Tip Number 3
Network within the retail industry, especially with professionals who have experience in luxury brands. Attend relevant events or join online forums to gain insights and potentially get referrals that could strengthen your application.
✨Tip Number 4
Prepare to discuss your approach to visual merchandising. Have ideas ready on how you would maintain high standards in-store displays that align with Vince's brand guidelines, as this is a key responsibility of the Assistant Store Manager role.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Vince's brand identity and values. Highlight your understanding of their luxury apparel and customer service ethos in your application.
Tailor Your CV: Ensure your CV reflects relevant retail management experience, particularly in luxury environments. Emphasise leadership roles and achievements that align with the responsibilities of an Assistant Store Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your customer service skills. Mention specific examples of how you've driven sales and developed teams in previous roles.
Highlight Relevant Skills: In your application, clearly outline your technical skills, such as proficiency in POS systems and Microsoft Office. Also, mention your problem-solving abilities and how they can benefit the store operations.
How to prepare for a job interview at Vince
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury apparel and accessories during the interview. Share specific examples of how you appreciate the brand's aesthetic and values, as this will demonstrate your alignment with Vince's mission.
✨Highlight Your Leadership Experience
Prepare to discuss your previous retail management roles, focusing on how you've successfully led teams. Be ready to share stories about motivating staff, achieving sales targets, and fostering a positive work environment.
✨Demonstrate Exceptional Customer Service Skills
Since customer service is key for this role, come equipped with examples of how you've gone above and beyond for customers in the past. This could include resolving complaints or creating memorable shopping experiences.
✨Familiarise Yourself with Visual Merchandising
Understand the importance of visual merchandising in luxury retail. Be prepared to discuss how you would maintain high standards in store presentation and align displays with brand guidelines, showcasing your attention to detail.
