At a Glance
- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Be part of a mission to empower healthier lives while developing your leadership skills in a supportive environment.
- Qualifications: Previous retail management experience and strong communication skills are essential for success.
- Other info: Embrace diversity and inclusion as part of our EPIC values while embarking on a rewarding career journey.
The predicted salary is between 28000 - 40000 £ per year.
Join to apply for the Store Manager role at Shanghai VIM Industrial Design Co., Ltd.
Store Location: 18 High Street, Winchester
Hours: 38.75 hours per week
Salary: Up to £33,700 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Job Type: Permanent
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As our Retail Store Manager, you will be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You will build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations. Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety. To become a Health & Wellness specialist you will embark on a training programme that includes our Qualified to Advise and Healthy Expert qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we would like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We are passionate about helping every colleague thrive across all dimensions of wellbeing, and we are committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
The Company
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development, Retail
Store Manager employer: Vimdesign
Contact Detail:
Vimdesign Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you demonstrate your passion during the interview process.
✨Tip Number 2
Prepare examples of your previous retail management experience that showcase your leadership skills. Be ready to discuss how you've successfully motivated teams and handled challenging situations in a fast-paced environment.
✨Tip Number 3
Research common sales metrics and performance indicators relevant to retail management. Being able to discuss how you analyse sales figures and drive financial performance will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your communication and people management skills. Use specific examples that demonstrate your ability to handle challenging situations in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention how your values align with Holland & Barrett's EPIC values and express your enthusiasm for the role.
Highlight Relevant Qualifications: If you have any qualifications related to health and wellness, or experience with training programmes, be sure to mention these in your application. This will show your commitment to becoming a Health & Wellness specialist.
Showcase Your Leadership Skills: In your application, provide examples of how you've successfully built and led high-performing teams in the past. Discuss your approach to coaching and motivating team members to achieve sales targets and maintain stock accuracy.
How to prepare for a job interview at Vimdesign
✨Show Your Passion for Customer Service
As a Store Manager, your ability to deliver exceptional customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams effectively. Discuss how you've motivated and developed staff in the past, and be ready to explain your approach to setting clear expectations and managing performance.
✨Understand Sales Metrics
Familiarise yourself with key retail metrics and be ready to discuss how you have used data to drive sales performance. Show that you can analyse figures and make informed decisions to meet targets.
✨Embrace the Company Values
Holland & Barrett values inclusivity and care. Be sure to express your alignment with their EPIC values and provide examples of how you've fostered a diverse and supportive environment in your previous roles.