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- Tasks: Lead a dynamic team and manage daily store operations with a focus on customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a passionate team dedicated to promoting health and wellness in a supportive environment.
- Qualifications: Previous retail management experience and strong communication skills are essential.
- Other info: Embrace diversity and inclusion while embarking on a rewarding career journey.
The predicted salary is between 28000 - 38000 £ per year.
Join to apply for the Store Manager role at Shanghai VIM Industrial Design Co., Ltd.
Permanent Store Location: Midsummer Arcade Centre, Milton Keynes
Hours: 38.75 hours per week
Salary: Up to £33,500 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations. Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our Qualified to Advise and Healthy Expert qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we'd like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge.
- The ability to be agile and flexible to multi-task and achieve the best results.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail
Store Manager employer: Vimdesign
Contact Detail:
Vimdesign Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you align your passion with their mission, making you a more compelling candidate.
✨Tip Number 2
Prepare to discuss your previous retail management experiences in detail. Highlight specific examples where you've successfully led a team, improved sales, or enhanced customer service, as these are key aspects of the Store Manager role.
✨Tip Number 3
Showcase your ability to analyse sales figures by preparing some insights or strategies based on hypothetical scenarios. This demonstrates your analytical skills and readiness to drive financial performance in the store.
✨Tip Number 4
Be ready to discuss how you handle pressure and challenging situations. Share examples that illustrate your problem-solving skills and ability to maintain a positive environment for both customers and staff.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your communication and people management skills. Use specific examples that demonstrate your ability to lead a team and handle challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention how your values align with Holland & Barrett's EPIC values and express your enthusiasm for the role.
Highlight Relevant Skills: In your application, emphasise your ability to analyse sales figures and drive financial performance. Provide examples of how you've successfully met sales targets in previous roles.
Showcase Your Flexibility: Demonstrate your agility and flexibility in your application. Share experiences where you successfully multi-tasked or adapted to fast-paced environments, as this is crucial for the Store Manager role.
How to prepare for a job interview at Vimdesign
✨Show Your Passion for Customer Service
As a Store Manager, your ability to deliver exceptional customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the brand's values.
✨Highlight Your Leadership Skills
Discuss your experience in building and managing teams. Share stories about how you've motivated staff, handled conflicts, or improved team performance. This will show that you can lead effectively in a fast-paced retail environment.
✨Understand Sales Metrics
Familiarise yourself with key sales figures and metrics relevant to the role. Be ready to discuss how you've used data to drive sales and improve store performance in the past. This shows that you can analyse and act on financial information.
✨Emphasise Flexibility and Agility
Retail can be unpredictable, so it's important to convey your ability to adapt to changing situations. Share examples of how you've successfully managed multiple tasks or adjusted plans on the fly to achieve the best results.
