Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
The Purpose of the Role
Drive growth and performance for the Food & Drink category across website and app for the UK and Ireland. Highly visible role collaborating with stakeholders across Digital, Commercial, Tech, Retail Operations, Marketing and Finance. Primary point of contact for commercial teams to shape and deliver digital category strategy. Consider KPIs: revenue, margin, customer growth, conversion and many more.
Key Responsibilities
- Develop and implement comprehensive category strategies to achieve and exceed revenue and profitability targets.
- Analyse market trends, customer behaviour, and competitive landscape to identify growth opportunities.
- Use data-driven insights to identify and implement continuous improvements to site and category performance.
- Collaborate with a wide range of functions including the wider digital team, product, engineering, UX, operations, and customer service teams to ensure seamless end-to-end customer experiences.
- Work closely with supply chain planning and logistics teams to ensure accurate inventory levels, forecasting demand and coordinating relevant activity to minimise stockouts and sell through excess inventory.
- Drive and implement on-site campaign activity and promotional changeovers, considering key commercial opportunities, NPD, wider campaign focus and customer & market demand.
- Drive initiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decision.
Location
This role can be based in Nuneaton or London, and occasionally required to travel to any other location of H&B. Hybrid working arrangements with minimum 2 days presence in the office.
The Person
Key Requirements:
- Strong knowledge of e-commerce principles and environment, including promotional strategies, customer journey mapping, and trading cycles.
- Expertise in monitoring market trends and competitive activities, ideally within the Food & Drink landscape, translating insights into actionable strategies to maintain market leadership.
- Proficiency in digital analytics platforms (e.g., Google Analytics, Tableau, Metabase, Content Square) to measure performance metrics and implement data-driven improvements.
- Knowledge of content management systems (CMS) and merchandising tools to drive website and app performance.
- Track record of identifying and quickly implementing revenue-driving opportunities such as new promotional tactics, range expansion, and building partnership opportunities.
- Ability to analyze complex data sets to identify trends, address challenges, and continuously offer new solutions.
- Excellent communication and interpersonal skills for effective collaboration with internal teams and external partners.
What We Offer
Our Benefits for this role include, but not limited to:
- H&B Employee Discount - 25%
- Bonus
- Pension company contribution
- 33 Days Holiday per year (Inclusive of bank holidays)
- Private Medical Care
- Exclusive benefits, free advice and savings from a range of retailers and providers
- Electric Car Scheme
We\'re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\'re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues\' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Manager - Food and Drink in City of London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Vimdesign are looking for when hiring for a eCommerce Manager - Food and Drink.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Vimdesign for the eCommerce Manager - Food and Drink, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Vimdesign as a eCommerce Manager - Food and Drink, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Vimdesign’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a eCommerce Manager - Food and Drink.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Vimdesign, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Vimdesign's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Vimdesign. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Vimdesign
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Vimdesign uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Vimdesign. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
