Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, ensure security, and manage night operations with a smile.
- Company: Join the historic Villiers Hotel in the heart of Buckingham.
- Benefits: Competitive pay, flexible hours, and a chance to work in a stunning environment.
- Other info: Perfect for those seeking a unique night-time role with growth potential.
- Why this job: Be the face of our hotel at night and make guests feel at home.
- Qualifications: Strong communication skills and a proactive attitude are key.
The predicted salary is between 22000 - 26000 £ per year.
Villiers Hotel is a spectacular 18th Century 49-bedroom hotel situated in the heart of the historic market town of Buckingham. Villiers has undergone a major refurbishment to all front of house areas and The Old Town Hall which provides all the meeting, serviced offices and function space.
We are looking for a reliable and professional Night Porter to join our team. As the face of the business during overnight hours, you will play a key role in ensuring the safety, security, and comfort of our guests. This position is ideal for someone who is calm under pressure, attentive to detail, and committed to providing excellent customer service.
Hours - 40 hpw working night shifts.
Key Responsibilities:- Welcoming late-arriving guests and assisting with check-ins and check-outs
- Ensuring the security of the premises, including regular patrols
- Responding promptly to guest requests and queries
- Setting up breakfast areas or preparing for morning service
- Handling basic cleaning and maintenance tasks
- Managing phone calls and administrative duties during the night shift
- Reporting any incidents or issues to management
- Previous experience in a similar role is desirable but not essential
- Strong communication and customer service skills
- Ability to work independently and remain alert during night hours
- Good problem-solving skills and a proactive attitude
- Basic IT skills
- Flexibility to work overnight shifts, including weekends and holidays
Night Porter in Buckingham employer: Villiers - Active Hospitality
Contact Detail:
Villiers - Active Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Buckingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. You never know who might have a lead on a Night Porter position at Villiers Hotel or similar places.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the hotel during the night, think about how you can make guests feel welcome and secure. Role-play scenarios with a friend to get comfortable with check-ins and handling queries.
✨Tip Number 3
Stay alert and proactive! During your night shifts, keep an eye out for anything unusual and be ready to respond to guest requests. Show that you can handle pressure and maintain a calm demeanour, which is key for this role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about joining our team at Villiers Hotel, and it makes it easier for us to find you among the crowd.
We think you need these skills to ace Night Porter in Buckingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Night Porter role at Villiers Hotel. Highlight any relevant experience and skills that match the job description, like your customer service skills or ability to handle night shifts.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you the perfect fit for the role. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Villiers - Active Hospitality
✨Know the Hotel Inside Out
Before your interview, take some time to research Villiers Hotel. Familiarise yourself with its history, services, and recent refurbishments. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Night Porter, you'll be the face of the hotel during the night. Prepare examples from your past experiences where you provided excellent customer service or handled difficult situations. This will demonstrate your ability to remain calm under pressure.
✨Highlight Your Problem-Solving Abilities
Think of scenarios where you had to think on your feet or resolve issues quickly. Be ready to discuss these during the interview, as the role requires a proactive attitude and good problem-solving skills.
✨Prepare for Night Shift Challenges
Working nights can be tough, so be prepared to discuss how you manage your time and stay alert during those hours. Share any strategies you have for maintaining focus and energy throughout the night.