At a Glance
- Tasks: Drive sales and manage key accounts in a dynamic retail environment.
- Company: Join Villeroy & Boch, a leading premium lifestyle brand with a rich heritage.
- Benefits: Enjoy hybrid working, generous discounts, and competitive health benefits.
- Other info: Be part of a 275-year success story with excellent career growth opportunities.
- Why this job: Shape the future of retail while working with innovative products and a collaborative team.
- Qualifications: Experience in ecommerce or retail account management is a plus.
The predicted salary is between 40500 - 49500 £ per year.
The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries.
Are you a proactive relationship builder with a passion for premium lifestyle brands? Do you thrive at the intersection of retail account management, ecommerce operations, and process optimisation? We are looking for a dedicated and enthusiastic Business Development Manager UK/IE to join our collaborative Dining & Lifestyle UK team. In this role, you will play a pivotal part in expanding our market presence, managing key accounts, and shaping the future of our digital and physical retail footprint across the UK and Ireland.
About Villeroy & Boch: Family-owned since 1748, the Villeroy & Boch Group is one of the world's leading premium brands for ceramic and lifestyle products. We are an award-winning, innovative company deeply rooted in a time-honoured tradition. As a renowned lifestyle brand, we offer premium products across the Bathroom & Wellness, Kitchen, and Tableware sectors. Today, we are active in more than 125 countries and employ over 12,500 people worldwide. Joining us means becoming part of a 275+ year success story of European craftsmanship, modern design, and continuous innovation.
The Role: Your Mission
In this dynamic role, you will drive the commercial growth of our wholesale and ecommerce channels. This is a highly operational, hands-on role. To succeed, you must enjoy taking direct ownership of daily business execution, resolving routine operational issues, and driving commercial tasks from start to finish. Directly reporting to the Country Manager UK, your responsibilities will span three key pillars:
- Commercial Growth & Account Management
- Drive Sales & Revenue: Manage the daily execution and operational tasks of key accounts to drive sustainable revenue and profitable growth.
- Execute Dynamic Campaigns: Coordinate and deliver marketing activations and sales activities (including promotions, product launches, and seasonal campaigns) both online and in-store, collaborating closely with internal teams and external agencies.
- Optimise Product Ranges: Partner with key accounts to review and improve product assortments, maximising commercial performance and brand presentation.
- Manage Dropship Operations: Execute daily, hands-on operations for selected dropship platforms to ensure an exceptional customer experience and consistently meet partner KPIs.
- Coordinate Fulfilment: Coordinate with third-party logistics partners to maintain optimal stock levels and seamless delivery performance.
- Account Planning & Reviews: Conduct regular business reviews with key accounts, build joint business plans to meet commercial targets, and proactively identify operational risks and opportunities.
- Process & Operational Optimisation
- Enhance Efficiency: Partner closely with Logistics, Operations, Business Partner Service, and IT to streamline local setups, improve operational efficiency, and automate processes where possible.
- Adapt & Collaborate
- Operational Initiatives: Undertake additional tasks, cross-functional projects, or initiatives to support the evolving needs of the UK business.
What You Bring to the Team:
- Operational Expertise: Proven, hands-on experience managing day-to-day operations across diverse business models, such as online marketplaces, dropship, and wholesale.
- Professional Background: Strong background within an ecommerce environment and/or retail account management, ideally working alongside major retailers.
- Collaborative Mindset: A track record of working successfully cross-functionally and coordinating with external partners (including ecommerce middleware tools, third-party fulfilment partners, and platforms).
- Analytical Skills: Excellent problem-solving and analytical capabilities, with a proactive approach to resolving operational challenges independently and quickly.
- Personal Attributes: Highly self-motivated, organised, detail-oriented, and comfortable taking ownership of your daily workload in a fast-paced environment.
- Communication: Outstanding communication and stakeholder management skills.
- Industry Knowledge: Prior experience or knowledge of the premium lifestyle, homeware, or tableware market is highly advantageous.
What We Offer:
- Hybrid Working: A modern working model combining office-based collaboration at our Islington showroom (Business Design Centre) with remote working flexibility.
- Generous Discount: Excellent staff discounts on our premium Villeroy & Boch product ranges.
- Pension & Healthcare: Competitive company pension scheme and health benefits.
- Culture: A warm, collaborative, and international team environment that values entrepreneurial spirit and open communication.
- Professional Growth: The opportunity to develop your career within a globally recognised, premium heritage brand.
Are you ready to shape the future with us? If you are excited about this opportunity and want to help us write the next chapter of our story, we would love to hear from you!
Location: London (Business Design Centre, Islington)
Type: Full-time, Permanent
Working Model: Hybrid
Job Classification: Ecommerce & Wholesale
Business Development Manager UK/IE employer: Villeroyboch Group
At Villeroy & Boch, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a culture that values safety and quality in all engineering practices. Located in Armitage, our state-of-the-art manufacturing plant provides a unique chance to contribute to a legacy of excellence while enjoying the benefits of flexible working hours and a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Manager UK/IE
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We think you need these skills to ace Business Development Manager UK/IE
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
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Tailor Your Documents for Us:When applying for a full-time role at Villeroyboch Group, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
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How to prepare for a job interview at Villeroyboch Group
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In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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✨Portfolio of Projects
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✨Know their business model
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