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- Tasks: Manage cashier operations and lead a dynamic team in luxury sales.
- Company: Join Arlettie, a leader in exclusive luxury private sales.
- Benefits: Competitive salary and opportunities to travel globally.
- Why this job: Be part of an iconic brand and enhance customer experiences.
- Qualifications: 2+ years in retail with strong leadership and customer service skills.
- Other info: Fast-paced environment with a focus on teamwork and excellence.
The predicted salary is between 30000 - 42000 £ per year.
Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, and the most prominent designers, Arlettie has been fine-tuning its selections for 20 years. With more than 200 sales in London, Paris and Online, Arlettie is the leader in organising private sales in the industry.
Join our Arlettie team and embark on a global journey, organizing exclusive private sales around the world for one of the most iconic luxury brands. There will be approximately 7 to 10 sales per year, each lasting around 15 days. When you are not travelling, you may be asked to support sales activities at your local showroom.
The Assistant Cashier Manager supports the Cashier Manager in overseeing the cashiering operations of the sales. This role involves supervising a team, ensuring accurate and efficient processing of customer transactions, maintaining cash registers, and providing excellent customer service in a challenging and fast-paced environment.
- Till Management: Managing the tills, customer queries and security at the cash desk. Controlling cash handling procedures, investigating and resolving discrepancies on the tills.
- Team Management: Assist in managing and supervising the cashier team. You will also train the team to make sure they follow and apply specific processes requested by the individual brands we work with.
- Customer Service: Address and resolve customer inquiries and complaints. Ensure a positive shopping experience for customers. Handle customer transactions in a friendly and efficient manner.
- Administration: Assist with uploading prices to the till software and preparing point of sale material including pricing signage with information provided by the account manager. Responsible for reporting all client feedback to the management team to ensure each sale achieves all relevant targets. Monitor and maintain checkout areas to ensure they are clean and well-organized. Implement and enforce store policies and procedures. Assist in inventory management and ordering of supplies for the cashiering area.
Qualifications, Skills And Experience:
- Minimum of 2 years of experience in a cashier or retail role in a retail flagship store or a store with high volumes (e.g., Zara, H&M, Tk Maxx).
- Previous supervisory experience is a plus.
- Reliability, professionalism and strong commercial acumen.
- Excellent organisational, communication and customer service skills.
- Previous experience of successfully leading a team.
- Entrepreneurial spirit.
- Strong numerical skills and attention to detail.
- Good knowledge of Microsoft Office.
- Good spoken and written English.
Package: Full-time role. Opportunity to work in different countries all around the world. Competitive Salary.
Assistant Tills Manager in London employer: Ville de Troyes
Contact Detail:
Ville de Troyes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Tills Manager in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the luxury retail sector. A personal recommendation can go a long way in landing that Assistant Tills Manager role.
✨Tip Number 2
Prepare for the interview by researching Arlettie and its unique selling points. Show us you understand the brand and its values, and be ready to discuss how your experience aligns with their mission of providing incredible luxury.
✨Tip Number 3
Practice your customer service skills! Since this role involves addressing customer inquiries and complaints, think of examples from your past experiences where you turned a negative situation into a positive one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Assistant Tills Manager in London
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury brands shine through! We want to see that you understand the essence of what Arlettie stands for and how you can contribute to our mission.
Highlight Your Team Management Skills: Since this role involves supervising a team, make sure to showcase any previous experience you have in managing or training others. We’re looking for someone who can lead with confidence and inspire their team!
Be Detail-Oriented: Attention to detail is key in this role, especially when it comes to cash handling and customer transactions. Use your application to demonstrate how you've successfully managed similar responsibilities in the past.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Ville de Troyes
✨Know Your Numbers
As an Assistant Tills Manager, you'll need to demonstrate strong numerical skills. Brush up on basic maths and be prepared to discuss how you've handled cash discrepancies in the past. This shows your attention to detail and reliability.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, think of examples where you've successfully led a group. Be ready to share how you trained team members or resolved conflicts, highlighting your ability to foster a positive work environment.
✨Customer Service is Key
Prepare to discuss your approach to customer service. Think of specific instances where you turned a negative experience into a positive one. This will show that you understand the importance of maintaining a great shopping experience.
✨Familiarise Yourself with Arlettie's Brand
Do some research on Arlettie and its luxury offerings. Understanding the brand's ethos and the types of products they sell will help you align your answers with their values during the interview.
