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For Companies At a Glance
- Tasks: Lead a dynamic team, manage tills, and ensure top-notch customer service.
- Company: Join Arlettie, a leader in luxury private sales with a global presence.
- Benefits: Competitive salary and the chance to work internationally.
- Why this job: Be part of exclusive luxury sales and enhance your leadership skills.
- Qualifications: 3+ years in retail management with strong organisational and communication skills.
- Other info: Exciting opportunities for travel and career growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, and the most prominent designers, Arlettie has been fine-tuning its selections for 25 years. With more than 200 sales in London, Paris and Online, Arlettie is the leader in organising private sales in the industry.
About The Job
Join our Arlettie team and embark on a global journey, organizing exclusive private sales around the world for one of the most iconic luxury brands. There will be approximately 7 to 10 sales per year, each lasting around 15 days. When you are not travelling, you may be asked to support sales activities at your local showroom. We are seeking an energetic, self-motivated, and experienced Cashier Manager to join our global Arlettie team. The role involves leading a team of approximately 18 employees, overseeing around 700 daily visitors, and ensuring that all team members consistently deliver excellent customer service in a dynamic and fast-paced environment.
Responsibilities
- Till Management – Managing the tills, customer queries and security at the cash desk. Controlling cash handling procedures, investigating and resolving discrepancies on the tills. Extract daily sales for each till, report back to the business and identify any discrepancies.
- Team Management – Train new cashiers and provide ongoing coaching to ensure high performance; train the team on the tills to ensure they understand all procedures and processes.
- Customer Service – Ensure all staff provide an impeccable customer experience; manage client relationships and complaints; supervise, welcome, inform and answer client queries.
- Administration – Upload prices to the till software and prepare point-of-sale material including pricing signage with information provided by the account manager; report all client feedback to the management team to achieve sale targets.
Qualifications, Skills And Experience
- At least 3 years experience as a till manager or similar position in a retail flagship store or high-volume store (e.g., Zara, Topshop, H&M).
- Reliability, professionalism and strong commercial acumen.
- Excellent organisational, communication and customer service skills.
- Previous experience of successfully leading a team.
- Entrepreneurial spirit.
- Strong numerical skills and attention to detail.
- Good knowledge of Microsoft Office.
- Good spoken and written English.
Package
- Full-time role
- Opportunity to work in different countries all around the world
- Competitive Salary
Tills Manager in City of London employer: Ville de Troyes
Contact Detail:
Ville de Troyes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tills Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service and team management shine through. Share stories that highlight your experience and how you’ve made a difference in previous roles.
✨Tip Number 3
Research Arlettie! Familiarise yourself with their sales events and brand ethos. This will not only impress during interviews but also help you tailor your responses to show you’re the perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Arlettie family and ready to embark on this exciting journey with us.
We think you need these skills to ace Tills Manager in City of London
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury brands shine through! We want to see that you’re not just looking for a job, but that you genuinely care about the products and experiences we offer at Arlettie.
Highlight Your Team Leadership Skills: Make sure to emphasise your experience in leading teams. We’re looking for someone who can inspire and train others, so share specific examples of how you've successfully managed a team in a fast-paced environment.
Be Detail-Oriented: Since the role involves managing tills and cash handling, it’s crucial to showcase your attention to detail. Mention any relevant experience where you’ve had to manage finances or resolve discrepancies effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Arlettie.
How to prepare for a job interview at Ville de Troyes
✨Know Your Numbers
As a Tills Manager, you'll need to demonstrate strong numerical skills. Brush up on your cash handling procedures and be ready to discuss how you've managed discrepancies in the past. Prepare some examples that showcase your attention to detail and ability to resolve issues efficiently.
✨Showcase Your Leadership Skills
This role involves leading a team, so be prepared to talk about your previous experience managing staff. Think of specific instances where you trained new employees or improved team performance. Highlight your coaching style and how you motivate your team to deliver excellent customer service.
✨Customer Service is Key
Arlettie values impeccable customer experiences, so come armed with examples of how you've handled client relationships and resolved complaints. Be ready to discuss your approach to ensuring that every customer leaves satisfied, even in a fast-paced environment.
✨Familiarise Yourself with the Brand
Do your homework on Arlettie and its luxury offerings. Understanding the brand's ethos and the types of products you'll be dealing with will show your genuine interest in the role. This knowledge can help you connect better during the interview and demonstrate your enthusiasm for the position.
