Project Support Administrator

Job Summary As a Project Support Administrator, you will play a key role in the day-to-day operation of our sales department. This varied and fast-paced position involves direct communication with clients, preparing essential sales documentation, and ensuring seamless administrative support to both the internal sales team and our valued customers. Key Responsibilities: * Handle incoming telephone calls, providing a professional and helpful first point of contact. * Prepare and issue accurate quotes, pro forma invoices, and sales orders. * Maintain records and tracking systems for sales vehicles, ensuring availability and documentation are up to date. * Track and manage sales commissions and related documentation. * Assist with processing sales-related expenses in a timely and accurate manner. * Coordinate administrative logistics including mobile phones, insurance renewals, and company-related assets for the sales team. * Liaise directly with clients to provide updates, respond to queries, and offer support throughout the sales process. * Ensure client needs are met with professionalism and efficiency. * Support the sales team with general administrative tasks including filing, document management, and reporting. * Collaborate with internal departments to ensure sales operations run smoothly and efficiently. Key Requirements: * Proven experience in a sales support, administration, or customer service role. * Strong organizational skills with excellent attention to detail. * Confident and professional telephone manner. * Proficient in Microsoft Office (Word, Excel, Outlook). * Ability to work independently and manage multiple tasks simultaneously. * Proactive, flexible, and team-oriented approach. * Familiarity with CRM systems or order processing software is an advantage