At a Glance
- Tasks: Coordinate and deliver memorable events in a fast-paced hospitality environment.
- Company: Join the vibrant team at Riding House Cafés, known for neighbourly hospitality.
- Benefits: Enjoy competitive salary, staff discounts, and career development opportunities.
- Other info: Dynamic role with a supportive team and opportunities for growth.
- Why this job: Be part of exciting events and create unforgettable experiences for guests.
- Qualifications: Organised, friendly, and experienced in hospitality or customer-facing roles.
The predicted salary is between 24300 - 29700 £ per year.
Riding House Cafés is a collection of successful independent modern restaurants, serving neighbourly hospitality and awesome food and drinks.
We are looking to recruit a passionate, hard-working and career-minded Events Coordinator to join our team.
About the Role
Riding House Cafés is looking for an enthusiastic, organised and personable Events Coordinator to support the planning and delivery of festive events across our venues.
This is a hands-on role for someone who thrives in a fast-paced hospitality environment and enjoys creating memorable experiences for guests.
You’ll work closely with clients and our restaurant teams, coordinating everything from initial enquiries and bookings through to the successful delivery of each event.
Key Responsibilities
- Manage event enquiries via phone and email, responding promptly and professionally.
- Build strong relationships with clients, understanding their requirements and recommending suitable event spaces, menus and packages.
- Coordinate private dining, corporate events, celebrations and group bookings.
- Prepare event proposals, quotations and booking details.
- Maintain accurate event diaries and ensure all information is communicated clearly to venue and operational teams.
- Liaise with kitchen, front-of-house and management teams to ensure events run smoothly.
- Coordinate menus, drinks packages, timings, room layouts and special requests.
- Conduct venue show-rounds for prospective clients.
- Support the team in maximising event sales and identifying opportunities to increase revenue.
- Confirm final guest numbers, dietary requirements and event details ahead of each booking.
- Provide excellent customer service throughout the entire event journey, from first enquiry to post-event follow-up.
- Assist with event administration, invoicing and reporting where required.
- Help maintain strong relationships with corporate clients and encourage repeat business.
About You
We’re looking for someone who is
- Highly organised with excellent attention to detail.
- Confident communicating with guests, clients and colleagues.
- Friendly, professional and naturally hospitable.
- Comfortable managing multiple events and enquiries at the same time.
- Calm and solutions-focused when working under pressure.
- Commercially aware and confident discussing event packages and upselling opportunities.
- A strong team player who enjoys working collaboratively.
- Experienced in hospitality, events, reservations or a customer-facing environment.
- Confident using email, booking systems and Microsoft Office/Google Workspace.
Previous events or hospitality experience would be an advantage, but enthusiasm, organisation and a genuine passion for delivering great guest experiences are equally important.
What We Offer
- A dynamic role within Riding House Cafés.
- The opportunity to work across a variety of exciting events and occasions.
- Training and opportunities for career development.
- A supportive and sociable hospitality team.
- Staff benefits and discounts.
- Competitive salary and benefits package.
- Join Riding House Cafés
If you love hospitality, enjoy bringing people together and have the organisation and energy to make every event feel effortless, we’d love to hear from you.
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Reservation & Events Coordinator employer: Village London Restaurants
Riding House Cafés in London is an exceptional employer that fosters a vibrant and inclusive work culture, where passion for hospitality meets the opportunity for personal growth. With competitive salaries, generous food discounts, and a commitment to ongoing training, we empower our Bar Back team to learn from top bartenders while enjoying unique perks like an extra day off on your birthday and a celebratory bottle of champagne. Join us to be part of a dynamic team that values warmth, learning, and progression in the heart of London.
Contact Details:
Village London Restaurants Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reservation & Events Coordinator
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Village London Restaurants. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Village London Restaurants
Don't be shy about reaching out to Village London Restaurants directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reservation & Events Coordinator
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Village London Restaurants and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Village London Restaurants
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
