Village Hotels is seeking an energetic Reception Host to greet guests with warmth and guide them to self-check-in terminals. You will resolve issues on the spot, using emotional intelligence to keep experiences positive and seamless throughout each stay.
You will upsell Food & Beverage, meetings, and events, while maintaining high standards across front-of-house areas and cash handling duties. Join a team that values personality and authentic guest connections.
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Guest Experience Host — Warm Welcome & Problem Solver in Warrington employer: Village Hotels
At Village, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is empowered to be themselves and grow their careers. As a Night Team Leader, you'll enjoy unique benefits such as discounted hotel stays, gym memberships, and a supportive environment that prioritises mental health and personal development. Join us in creating memorable experiences for our guests while being part of a dynamic team that truly cares about each other and the community.
