Village Hotels is seeking a warm Reception Host to be the face of the hotel. With guests using self-check-in terminals, you will not be stuck behind a desk but roaming the lobby, greeting guests and guiding them to the right flow.
You will handle complaints with empathy, upsell food and beverage, manage cash and keep the front of house spotless. Previous hotel experience helps, but attitude and energy matter most as you help guests enjoy their stay and leave with a smile.
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Vibrant Front Desk Host & Guest Experience Champion employer: Village Hotels
At Village, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is empowered to be themselves and grow their careers. As a Night Team Leader, you'll enjoy unique benefits such as discounted hotel stays, gym memberships, and a supportive environment that prioritises mental health and personal development. Join us in creating memorable experiences for our guests while being part of a dynamic team that truly cares about each other and the community.
