Room Assistant

Room Assistant

Maidstone Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure our hotel rooms are spotless and guests are wowed by your attention to detail.
  • Company: Join the fun and energetic team at Village Hotels, where personality shines.
  • Benefits: Enjoy discounts on stays, food, wellness memberships, and flexible working hours.
  • Why this job: Be part of a lively environment that values individuality and teamwork.
  • Qualifications: A keen eye for detail and a passion for delivering exceptional guest experiences.
  • Other info: Great career growth opportunities and a supportive work culture with regular team events.

The predicted salary is between 24000 - 36000 £ per year.

Room Assistant

Village Hotels
Maidstone
£21,250 per year – estimated ?
NEW

Our Housekeeping team play a critical role in making sure our guests are wowed when they walk in to one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow unturned, no draw unchecked and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always look to go one step further.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Benefits

  • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
  • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
  • Friends and Family discounted stays from £49 including breakfast
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
  • 30% discount on and off shift in our Village Hotel Starbucks stores
  • Excellent training and development including our Rising Stars and Talent Academy programmes
  • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
  • Discounts and cashback offers on many High Street Brands and Supermarkets.
  • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
  • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
  • Financial wellbeing support and salary drawdown via Wagestream
  • Access to our Employee Assistance Programme, offering support and counselling
  • Flexible working hours
  • A fun, supportive and inclusive work environment with regular team events
  • Excellent Reward and Recognition Incentive schemes
  • Anniversary rewards for key milestones of service
  • Electric car salary sacrifice scheme
  • Have your birthday off guaranteed
  • Discounted Health Cash plan and Sick pay Insurance.
  • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
  • Enhanced maternity and paternity benefits and pay
  • Company Pension scheme
  • Life Insurance
  • T&C\’s apply based on your contract

What we need from you

  • Always looking to go one step further and exceed expectations
  • Enjoys learning about our guests to make their experience personal
  • Able to work fast and efficiently without compromising on standards
  • Have a good eye for detail
  • Able to work as part of a team and create great relationships with other departments
  • Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction.
  • An infectious smile and an awesome personality!

Come and be part of something new & something special – Work, Grow & Play the Village Way!

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Room Assistant employer: Village Hotels

Village Hotels is an exceptional employer that fosters a vibrant and inclusive work culture, where individuality and fun are celebrated. With a strong focus on employee well-being, we offer comprehensive benefits including health memberships, discounts, and extensive training opportunities through our innovative programmes. Join us in creating memorable experiences for our guests while enjoying flexible working hours and a supportive team environment that truly values your contributions.
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Contact Detail:

Village Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Room Assistant

✨Tip Number 1

Get to know the company culture! Village Hotels is all about fun and personality, so show off your vibrant side during interviews. Research their values and think of ways you can embody that lively spirit.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info and might just lead to a referral, doubling your chances of landing that Room Assistant role.

✨Tip Number 3

Prepare for situational questions! Think of examples where you've gone above and beyond in previous roles. Village Hotels loves team players who take ownership, so be ready to share your success stories.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Village Hotels family. Don’t miss out!

We think you need these skills to ace Room Assistant

Attention to Detail
Teamwork
Customer Service
Time Management
Efficiency
Interpersonal Skills
Problem-Solving
Adaptability
Positive Attitude
Communication Skills

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We love energetic and fun individuals, so don’t be afraid to show us who you are. A little humour or a personal touch can make your application stand out.

Highlight Your Attention to Detail: Since cleanliness is key for the Room Assistant role, make sure to emphasise your attention to detail in your application. Share examples of how you've gone the extra mile in previous roles to ensure everything is spotless and perfect.

Tailor Your Application: Take a moment to tailor your application specifically for this role at Village Hotels. Mention how your skills and experiences align with what we’re looking for, like teamwork and customer satisfaction. It shows us you’re genuinely interested!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!

How to prepare for a job interview at Village Hotels

✨Know Your Stuff

Before the interview, make sure you understand what the Room Assistant role entails. Familiarise yourself with the importance of cleanliness and attention to detail in hospitality. Think about how you can demonstrate your ability to exceed expectations and create a personal experience for guests.

✨Show Off Your Personality

Village Hotels values fun and individualism, so don’t be afraid to let your personality shine through during the interview. Share stories that highlight your energetic nature and how you’ve gone the extra mile in previous roles. A genuine smile can go a long way!

✨Team Player Vibes

Since teamwork is crucial in this role, be prepared to discuss how you work well with others. Think of examples where you’ve collaborated with colleagues or built great relationships across departments. This will show that you’re ready to contribute to the lively atmosphere at Village Hotels.

✨Ask Smart Questions

At the end of the interview, have a few questions ready to ask. Inquire about the training programmes like Rising Stars or how the team celebrates successes. This shows your enthusiasm for growth and your interest in being part of their fun, supportive environment.

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