At a Glance
- Tasks: Join our lively team to greet and serve guests in a fun environment.
- Company: Village Hotel Club creates vibrant spaces for work, play, and relaxation.
- Benefits: Enjoy discounts on stays, food, wellness memberships, and flexible hours.
- Why this job: Be part of an energetic team and make guests happy every day!
- Qualifications: A great personality and willingness to learn are all you need!
- Other info: Celebrate milestones with us and enjoy a supportive work culture.
Our Pub & Grill teams are the life and soul of the party! By joining us as a member of the bar and restaurant team, you will work alongside an energetic, fun, friendly team and be at the heart of the action – greeting, serving and looking after our guests to make sure they go home happy and raring to return. Our Pub and Grills are at the heart of the action, buzzing with energy and serving up delicious food and drink in a relaxed yet vibrant environment. With multiple screens to watch the big games and regular special events to get everyone in the mood for the weekend, there is never a dull day at Village Pub and Grill.
A smile, a great personality and a willingness to learn. That’s it!
-All we ask is that you must be an excellent team player, and be warm, friendly and engaging. We will teach you the rest!
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits* such as…
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Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year.
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Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast.
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Friends and Family discounted stays from 49 including breakfast
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50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
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30% discount on and off shift in our Village Hotel Starbucks stores
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Excellent training and development including our Rising Stars and Talent Academy programmes
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A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
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Discounts and cashback offers on many High Street Brands and Supermarkets.
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A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
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Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
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Financial wellbeing support and salary drawdown via Wagestream
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Access to our Employee Assistance Programme, offering support and counselling
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Flexible working hours
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A fun, supportive and inclusive work environment with regular team events
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Excellent Reward and Recognition Incentive schemes
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Anniversary rewards for key milestones of service
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Electric car salary sacrifice scheme
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Have your birthday off guaranteed
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Discounted Health Cash plan and Sick pay Insurance.
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A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
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Enhanced maternity and paternity benefits and pay
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Company Pension scheme
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Life Insurance
Pub & Grill Team Member - Walsall employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub & Grill Team Member - Walsall
✨Tip Number 1
Show your personality! Since the role is all about being warm, friendly, and engaging, make sure to let your unique character shine through during any interactions. Whether it's in a casual conversation or during an informal meet-up, being yourself can help you stand out.
✨Tip Number 2
Get familiar with the Pub & Grill environment. Visit the location if possible, observe how the team interacts with guests, and take note of the atmosphere. This will not only give you insights into the role but also show your genuine interest when you apply.
✨Tip Number 3
Network with current employees. If you know anyone who works at Village Hotel Club, reach out to them for insights about the team culture and what they love about working there. This can provide you with valuable information to mention during your application process.
✨Tip Number 4
Emphasize your teamwork skills. Since being an excellent team player is crucial for this role, think of specific examples from your past experiences where you successfully collaborated with others. This will demonstrate that you understand the importance of teamwork in a lively environment.
We think you need these skills to ace Pub & Grill Team Member - Walsall
Some tips for your application 🫡
Show Your Personality: Since the role emphasizes a warm and friendly demeanor, make sure to let your personality shine through in your application. Use a conversational tone and express your enthusiasm for working in a lively environment.
Highlight Teamwork Skills: Emphasize your ability to work as part of a team. Provide examples from previous experiences where you collaborated with others to achieve a common goal, especially in a hospitality setting.
Focus on Customer Service Experience: Detail any past roles that involved customer interaction. Highlight how you ensured guests had a positive experience, as this is crucial for the Pub & Grill Team Member position.
Express Willingness to Learn: Mention your eagerness to learn and adapt. The job description states that they will teach you the rest, so showing a proactive attitude towards learning new skills will be beneficial.
How to prepare for a job interview at Village Hotels
✨Show Your Personality
Since the Pub & Grill teams thrive on energy and fun, let your personality shine during the interview. Be warm, friendly, and engaging to demonstrate that you would fit right in with the team.
✨Emphasize Teamwork
Highlight your experience as a team player. Share examples of how you've successfully worked with others in previous roles, as collaboration is key in creating a vibrant atmosphere for guests.
✨Prepare for Customer Interaction
Expect questions about how you would handle various customer service scenarios. Think of specific instances where you went above and beyond to ensure a guest's satisfaction, as this aligns with the role's focus on guest happiness.
✨Express Willingness to Learn
The job description mentions that they will teach you the rest, so express your eagerness to learn new skills. Discuss any past experiences where you quickly adapted to new environments or tasks.