Village Hotels in the United Kingdom seeks an Hotel Operations Manager who will serve as the operational anchor for the property, deputise for the General Manager, and coach Heads of Department across F&B, Rooms, and Host teams to hit commercial targets without compromising guest experience.
You will drive the Big 4 metrics, lead the team through audits and guest service standards, and foster a culture of ownership and integrity with opportunities for progression and funded qualifications.
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Hotel Ops Leader: Grow, Coach & Elevate Guest Experience in Portsmouth employer: Village Hotels
At Village, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is empowered to be themselves and grow their careers. As a Night Team Leader, you'll enjoy unique benefits such as discounted hotel stays, gym memberships, and a supportive environment that prioritises mental health and personal development. Join us in creating memorable experiences for our guests while being part of a dynamic team that truly cares about each other and the community.