Village Hotels in the United Kingdom is seeking a Host Manager to lead the front-of-house shift with energy and warmth. You will combine a friendly, personal guest experience with efficient use of our check-in technology, guiding the Host Team to read the room and resolve issues on the spot.
You will recruit and coach team members, manage upselling opportunities, control wage costs, and ensure targets for ADR and Club Fill are met.
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Guest Experience Leader — Host Team Manager in Portsmouth employer: Village Hotels
At Village, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is empowered to be themselves and grow their careers. As a Night Team Leader, you'll enjoy unique benefits such as discounted hotel stays, gym memberships, and a supportive environment that prioritises mental health and personal development. Join us in creating memorable experiences for our guests while being part of a dynamic team that truly cares about each other and the community.
