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- Tasks: Provide exceptional customer service and support guests throughout the night.
- Company: Leading hotel chain in Nottingham with a lively team atmosphere.
- Benefits: Fitness memberships, food discounts, flexible hours, and a fun work environment.
- Why this job: Join a supportive team and enhance guest experiences while working flexible hours.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic role with opportunities to grow within the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel chain in Nottingham is seeking a Night Porter to ensure exceptional customer service throughout the night. You will be part of a lively team, resolving guest issues, supporting various departments, and contributing to every aspect of the customer journey.
This varied role offers extensive benefits including fitness memberships, food discounts, flexible working hours, and a fun, supportive work environment.
Night Concierge & Guest Services (Flexible Hours) in Nottingham employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge & Guest Services (Flexible Hours) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Show your personality! When you get an interview, let your genuine self shine through. The hotel wants someone who fits into their lively team, so don’t be afraid to show your enthusiasm for customer service.
✨Tip Number 3
Be proactive! If you see a job listing that excites you, apply through our website right away. Don’t wait for the perfect moment; sometimes, just going for it is the best strategy.
✨Tip Number 4
Prepare for the unexpected! As a Night Concierge, you’ll face various guest issues. Think of potential scenarios and how you’d handle them. This will help you stand out during interviews and show you’re ready for anything!
We think you need these skills to ace Night Concierge & Guest Services (Flexible Hours) in Nottingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Night Concierge & Guest Services role. Highlight any relevant experience in customer service and how you can contribute to creating an exceptional guest experience.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our lively team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Village Hotels
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel chain. Familiarise yourself with their values, services, and any recent news. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
As a Night Concierge, exceptional customer service is key. Prepare examples from your past experiences where you resolved guest issues or went above and beyond to ensure satisfaction. This will demonstrate your ability to handle the varied challenges of the role.
✨Emphasise Teamwork and Flexibility
This role involves supporting various departments, so highlight your teamwork skills. Share instances where you collaborated with others or adapted to changing situations. This will illustrate that you're ready to contribute positively to the lively team environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the hotel is the right fit for you.
