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- Tasks: Lead the night team to deliver exceptional service and solve problems on the go.
- Company: Village Hotel Club creates lively, modern spaces for guests to work, eat, and play.
- Benefits: Enjoy free leisure club membership, employee discounts, flexible hours, and wellness programs.
- Why this job: Join a fun, supportive environment with growth opportunities and exciting team events.
- Qualifications: Strong customer service skills and ability to motivate and lead a team.
- Other info: All offers are subject to successful DBS checks.
The predicted salary is between 28800 - 43200 £ per year.
Night Team Leader – Bournemouth Night Team Leader Our hotels never sleep and our first-class customer service never stops. With a busy hotel, a lively Pub and Grill and a buzzing health club we are on the go 24/7. As our Night Team Leader you will play a crucial role in ensuring that your team delivers exceptional service throughout the night. Woking alongside the Night Manager, you will need to think on your feet, proactively solving problems and be versatile, supporting all hotel departments. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits* such as… Complimentary full leisure club membership for you and a family member or friend worth 1500 annually. Employee Discount on overnight stays at Village Hotels starting from 35 based on 2 sharing 50% discount on Food and Drink purchased on or off shift at any Village Hotel Exciting training platform with gamified learning Discounts and cashback offers on many High Street Brands A range of Well-being and Healthcare benefits Financial wellbeing support via Salary Finance Employee Assistance Programme Flexible working hours A fun, supportive and inclusive work environment with loads of Development opportunities Regular team events with our BIG People days monthly Excellent Reward and Recognition Incentive schemes Monthly well-being programme for all employees to support your mental health Anniversary rewards for key milestones of service Holiday Purchase scheme Birthday day off Electric car salary sacrifice scheme *T&C’s apply based on your contract But what we need from you… -Strong customer service skills -Lead and motivate your team, ensuring they are skilled and engaged -Ability to deliver brand standards -Forge and maintain strong relationships with all departments **Please note – All offers are subject to successful DBS checks in this role** Come and be part of something new & something special – Work, Grow & Play the Village Way!
Night Team Leader - Bournemouth employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Team Leader - Bournemouth
✨Tip Number 1
Familiarize yourself with the Village Hotel Club's unique culture and values. Understanding their emphasis on personality, individualism, and fun will help you align your approach during the interview and demonstrate that you are a great fit for their team.
✨Tip Number 2
Highlight your experience in customer service and team leadership. Be ready to share specific examples of how you've motivated teams and resolved issues in high-pressure situations, as this role requires quick thinking and versatility.
✨Tip Number 3
Research the hotel industry trends, especially those related to night operations. Being knowledgeable about current challenges and innovations can set you apart and show your commitment to delivering exceptional service.
✨Tip Number 4
Prepare questions that reflect your interest in the role and the company. Asking about team dynamics, training opportunities, and how they maintain their brand standards will demonstrate your enthusiasm and proactive mindset.
We think you need these skills to ace Night Team Leader - Bournemouth
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Night Team Leader. Highlight your customer service skills and experience in leading teams in your application.
Showcase Your Personality: Village Hotel Club values personality and individualism. Use your application to showcase your unique traits and how they align with the fun and lively environment they promote.
Highlight Relevant Experience: Emphasize any previous experience in hospitality or leadership roles. Provide specific examples of how you've motivated a team or solved problems in a fast-paced environment.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Mention your ability to forge strong relationships with different departments, as this is crucial for the role.
How to prepare for a job interview at Village Hotels
✨Show Your Customer Service Skills
As a Night Team Leader, strong customer service skills are essential. Be prepared to share specific examples of how you've handled challenging situations or gone above and beyond for guests in the past.
✨Demonstrate Leadership Qualities
Highlight your experience in leading and motivating teams. Discuss how you engage your team members and ensure they are skilled and ready to deliver exceptional service throughout the night.
✨Emphasize Problem-Solving Abilities
The role requires quick thinking and proactive problem-solving. Prepare to discuss scenarios where you've successfully resolved issues on the spot, showcasing your versatility and ability to support various hotel departments.
✨Connect with the Company Culture
Village Hotel Club values personality and fun. Make sure to express your enthusiasm for their lively environment and how you can contribute to creating a modern and engaging atmosphere for both guests and staff.
