At a Glance
- Tasks: Engage with potential members and showcase our gym facilities to find their perfect fitness match.
- Company: Village Hotels creates lively spaces for work, play, and relaxation across the UK.
- Benefits: Enjoy a complimentary gym membership, discounts on stays, and flexible working hours.
- Why this job: Join a fun, supportive team and help others kickstart their fitness journeys while earning uncapped commission.
- Qualifications: A passion for fitness, excellent communication skills, and a drive to exceed targets are essential.
- Other info: Be part of a vibrant culture with exciting training opportunities and well-being support.
The predicted salary is between 22000 - 29000 £ per year.
The first step on the road to fitness, is making the decision to get started.
Joining a gym is a little like dating. You want to know what you’re committing to, whether you have the time to fit it into your busy social schedule, and that the relationship offers you what you’re dreaming of.
So, as Membership Advisor, it’s your job to ensure a perfect match.
You’ll bring that vibrant personality and oh-so-loveable nature to showcase our facilities to potential new members. You’ll get to know what they’re looking for, what they hope to achieve and demonstrate how Village Gym is their match made in heaven.
You love meeting new people, so you’ll enjoy getting to know potential new members, by phone, or in person when you give them a grand tour of the club.
You’ll match their individual needs to the facilities we have on offer, to ensure their fitness journey gets off to a great start. Plus, advise on additional products and services to help them smash those fitness goals.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits* such as…
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
- 30% discount on and off shift in our Village Hotel Starbucks stores
- Excellent training and development including our Rising Stars and Talent Academy programmes
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream
- Access to our Employee Assistance Programme, offering support and counselling
- Flexible working hours
- A fun, supportive and inclusive work environment with regular team events
- Excellent Reward and Recognition Incentive schemes
- Anniversary rewards for key milestones of service
- Electric car salary sacrifice scheme
- Have your birthday off guaranteed
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay
- Company Pension scheme
- Life Insurance
- T&C’s apply based on your contract
But what we need from you…
- A natural ability to interact with all types of people, use the effective selling techniques and a belief in sales through service
- A passion for leisure, fitness and customer service
- An ability to understand the individual needs and wants of our members and tailor your service and communication around them
- A drive to achieve and exceed targets
- A team mentality, forming great relationships within leisure and other departments
Come and be part of something new & something special – Work, Grow & Play the Village Way!
- This role is offered with uncapped commission, realistic OTE of an additional £4,800 per annum**
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Membership Sales Advisor employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Sales Advisor
✨Tip Number 1
Familiarise yourself with the Village Gym facilities and services. Understanding what makes them unique will help you connect with potential members and demonstrate how their needs align with what Village has to offer.
✨Tip Number 2
Practice your interpersonal skills by engaging with people in various settings. The role requires a natural ability to interact with diverse individuals, so honing these skills will make you more confident during interviews and tours.
✨Tip Number 3
Research effective sales techniques that focus on service. Since the role emphasises sales through service, being able to articulate how you can meet individual needs while achieving targets will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Village Hotels. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Membership Sales Advisor position.
We think you need these skills to ace Membership Sales Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Membership Sales Advisor. Familiarise yourself with the key skills required, such as effective communication and customer service, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in sales, customer service, or fitness-related roles. Use specific examples to demonstrate how your background aligns with the job requirements at Village Hotels.
Show Your Personality: Village Hotels values personality and individualism. Make sure your application reflects your vibrant character. Use a friendly tone in your cover letter and express your passion for fitness and leisure.
Tailor Your Application: Customise your CV and cover letter for the Membership Sales Advisor position. Mention how you can contribute to creating a welcoming environment and meeting the needs of potential members, showcasing your understanding of their fitness journey.
How to prepare for a job interview at Village Hotels
✨Show Your Personality
As a Membership Sales Advisor, your vibrant personality is key. Be yourself during the interview and let your enthusiasm for fitness and customer service shine through. This role is all about connecting with people, so make sure to showcase your love for meeting new individuals.
✨Understand the Role
Familiarise yourself with the responsibilities of a Membership Sales Advisor. Know how to match potential members' needs with the facilities offered by Village Hotels. Prepare examples of how you would tailor your approach to different customers based on their fitness goals.
✨Demonstrate Sales Skills
Highlight your ability to use effective selling techniques while maintaining a service-oriented mindset. Be ready to discuss past experiences where you successfully met or exceeded sales targets, and how you did it while ensuring customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if Village Hotels is the right fit for you.