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- Tasks: Lead maintenance efforts to keep our hotels and leisure clubs in top condition.
- Company: Join Village Hotel Club, where fun and personality thrive.
- Benefits: Enjoy health memberships, discounts, flexible hours, and exciting training opportunities.
- Why this job: Make a real impact while working in a lively, modern environment.
- Qualifications: Experience in general maintenance and excellent customer service skills.
- Other info: Be part of a supportive team with great career growth and recognition.
The predicted salary is between 30000 - 42000 £ per year.
Dab hand with a screwdriver and paintbrush? If so, come and join us as a Maintenance Team Leader and ensure our hotels and leisure clubs are always in tip top condition and in good working order. One of the most varied roles in the hotel, you will be a jack of all trades AND a master of all. You will be on hand to jump in and fix issues in guest rooms to make sure they have a faultless stay, make sure our pool area and gyms are operating seamlessly and that public areas look as fresh as they did on day one.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
But what we need from you:
- General Maintenance experience.
- Delivery of excellent customer service.
- Ability to show others what a good job looks like.
- Proactive, quick thinking and adept at identifying and fixing maintenance issues.
- Build good relationships with contractors and suppliers to ensure the most cost-effective outcomes for the business.
- Ability to work well under pressure.
- A team player, working hand in hand with other departments.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
Maintenance Team Leader employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Maintenance Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for maintenance tasks at local community centres or events. This not only sharpens your skills but also shows potential employers that you're proactive and passionate about what you do.
✨Tip Number 3
Prepare for the interview by brushing up on common maintenance scenarios. Think about how you'd handle specific issues in guest rooms or public areas. Show us that you can think on your feet and deliver excellent customer service under pressure!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're genuinely interested in being part of the Village Hotel Club family. Don’t miss out on this opportunity!
We think you need these skills to ace Maintenance Team Leader
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your general maintenance experience in your application. We want to see how you've tackled various tasks and what makes you a jack of all trades. Don’t be shy about sharing specific examples!
Customer Service is Key: Since we’re all about delivering excellent customer service, let us know how you’ve gone above and beyond for guests in the past. A little story about a time you made someone's day can really make your application stand out!
Be Proactive: We love quick thinkers! In your application, mention times when you identified and fixed issues before they became bigger problems. This shows us you’re not just reactive but proactive, which is exactly what we need.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to get your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Village Hotels
✨Know Your Tools
Brush up on your general maintenance skills and be ready to discuss specific tools and techniques you’ve used in past roles. Being able to talk confidently about your experience with a screwdriver or paintbrush will show that you’re the right fit for the Maintenance Team Leader position.
✨Showcase Your Customer Service Skills
Since this role involves ensuring guests have a faultless stay, prepare examples of how you've delivered excellent customer service in previous jobs. Think about times when you went above and beyond to fix an issue or improve a guest's experience.
✨Demonstrate Team Spirit
This job is all about collaboration, so be ready to share examples of how you’ve worked well with others in a team setting. Highlight any experiences where you’ve built good relationships with colleagues or contractors to achieve a common goal.
✨Stay Cool Under Pressure
Maintenance can be unpredictable, so think of scenarios where you had to think quickly and solve problems under pressure. Share these stories during your interview to illustrate your proactive approach and quick thinking.
