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- Tasks: Ensure pool safety, maintain cleanliness, and create a welcoming atmosphere for guests.
- Company: Join Village Hotel Club, a vibrant leisure space focused on fun and individuality.
- Benefits: Enjoy free leisure club membership, discounts on stays, food, and exciting training opportunities.
- Why this job: Be part of a lively team that values personality and offers growth in a supportive environment.
- Qualifications: Passion for hospitality, excellent communication skills, and a commitment to customer satisfaction required.
- Other info: All offers subject to a successful DBS check; enjoy monthly well-being programmes and anniversary rewards.
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Our Leisure Clubs are all equipped with the best kit and are amongst the best in town and we are looking for a lifeguard to join or fabulous and fun leisure team. Our lifeguards aren’t just there to make sure our customers are safe and sound whilst using our pool and spa facilities, they’re key to making everyone feel welcome and ensure they are having a great time. They’ll be no time to splash around! Working as part of the leisure team, you will play an important role in making sure the Leisure Club is safe, clean and tidy at all times.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits* such as…
Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.
Employee Discount on overnight stays at Village Hotels starting from £35 based on 2 sharing
50% discount on Food and Drink purchased on or off shift at any Village Hotel
Exciting training platform with gamified learning
Discounts and cashback offers on many High Street Brands
A range of Well-being and Healthcare benefits
Financial wellbeing support via Salary Finance
Employee Assistance Programme
A fun, supportive and inclusive work environment with loads of Development opportunities
Regular team events with our BIG People days monthly
Excellent Reward and Recognition Incentive schemes
Monthly well-being programme for all employees to support your mental health
Anniversary rewards for key milestones of service
Birthday day off
Electric car salary sacrifice scheme
*T&C’s apply based on your contract
But what we need from you…
-A passion for everything hospitality, leisure and fitness
-A smile and ability to talk to everyone
-The ability to deliver outstanding customer service leading to exceptional member satisfaction
-Solutions orientated with an eye for spotting issues before they happen
-Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe
**Please note – All offers are subject to a successful DBS check in this role**
Come and be part of something new & something special – Work, Grow & Play the Village Way!
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Lifeguard employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard
✨Tip Number 1
Familiarise yourself with the specific safety protocols and customer service expectations of leisure clubs. Understanding the unique environment of Village Hotel Club will help you demonstrate your commitment to their values during the interview.
✨Tip Number 2
Engage with current employees or join online forums related to the leisure industry. This can provide insights into the company culture and what they value in a lifeguard, allowing you to tailor your approach when discussing your fit for the role.
✨Tip Number 3
Showcase your personality and enthusiasm during any interactions with the hiring team. Since the role emphasises fun and individualism, being personable and approachable can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss scenarios where you've successfully handled customer service challenges or safety issues in the past. Highlighting your problem-solving skills and ability to maintain a safe environment will resonate well with the hiring team.
We think you need these skills to ace Lifeguard
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the lifeguard position. Highlight your passion for hospitality, leisure, and fitness in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job. Emphasise any previous roles in customer service or leisure environments, and include any certifications related to lifeguarding or first aid.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention how you can contribute to creating a fun and safe environment for guests, and provide examples of your customer service skills.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Village Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality and leisure industry during the interview. Share any relevant experiences that highlight your love for customer service and how you enjoy creating a welcoming environment.
✨Demonstrate Your Communication Skills
As a lifeguard, you'll need to interact with guests regularly. Be prepared to discuss how you would engage with customers and ensure they feel comfortable and safe. Use examples from past experiences where you successfully communicated with others.
✨Highlight Your Problem-Solving Abilities
The role requires being proactive in spotting potential issues. Think of scenarios where you've identified problems before they escalated and explain how you handled them. This will show your ability to think on your feet and keep everyone safe.
✨Familiarise Yourself with Safety Protocols
Brush up on relevant safety guidelines and protocols related to lifeguarding. Being knowledgeable about these procedures will demonstrate your commitment to safety and compliance, which is crucial for the role.
