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- Tasks: Lead a team to ensure smooth operations and excellent service in our leisure clubs.
- Company: Join Village Hotel Club, where fun and individuality thrive in modern spaces.
- Benefits: Enjoy free health memberships, discounts on stays, food, and flexible hours.
- Why this job: Be part of a vibrant culture that values personal growth and community impact.
- Qualifications: Passion for fitness, leadership skills, and attention to detail required.
- Other info: Guaranteed birthday off and exciting team events await you!
The predicted salary is between 24000 - 36000 £ per year.
Awesome people are crucial to making our clubs run smoothly. Working alongside the Leisure Club Manager, you\’ll ensure our clubs operate efficiently and provide excellent service.
It\’s your responsibility to keep members happy through effective processes and a commitment to customer excellence. You\’ll work with a team of fitness enthusiasts to bring out the best in everyone around you.
A natural leader, you\’ll understand what makes a workplace great and motivate your team to excel through outstanding customer service, seamless operations, and a passion for fitness.
Being highly organized, you\’ll handle multiple tasks, from managing the poolside to coaching members on the gym floor.
You have a passion for helping others achieve their potential, whether it\’s a member aiming to reach their goals or a team member building a career in the fast-paced fitness industry. We\’ve got your back.
And we\’ve got yours. Ready?
Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart.
Join us and enjoy benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink at Village Hotel Pub & Grill, on or off shift.
- 30% discount in our Village Hotel Starbucks stores, on or off shift.
- Excellent training and development programs, including Rising Stars and Talent Academy.
- Engaging training across hotel areas using our Mobile Gaming platform.
- Discounts and cashback offers on High Street Brands and Supermarkets.
- Well-being and Healthcare benefits, including mental health support and programs.
- Mental health days and mental health first aiders.
- Financial wellbeing support and salary drawdown options via Wagestream.
- Access to Employee Assistance Programme for support and counselling.
- Flexible working hours.
- A fun, supportive, and inclusive work environment with team events.
- Reward and Recognition schemes, anniversary rewards, and incentive programs.
- Electric car salary sacrifice scheme.
- Your birthday off, guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- Big People Days to celebrate and recognize employees and communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme and Life Insurance.
- T&Cs apply based on your contract.
What we need from you:
- Take ownership
- A passion for leisure and fitness
- Good knowledge and experience of leisure operations
- Attention to detail and a drive to deliver high member experience
- Motivational and passionate about developing others
Please note – All offers are subject to a successful DBS check in this role.
Come and be part of something new and special – Work, Grow & Play the Village Way!
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Leisure Team Leader employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Team Leader
✨Tip Number 1
Show your passion for fitness and leisure during the interview. Share personal experiences or stories that highlight your commitment to helping others achieve their fitness goals. This will demonstrate that you not only understand the industry but also genuinely care about member satisfaction.
✨Tip Number 2
Familiarise yourself with the specific services and facilities offered at Village Hotel Club. Being knowledgeable about their unique offerings will allow you to discuss how you can enhance member experience and contribute to the club's success.
✨Tip Number 3
Prepare examples of how you've successfully led a team in the past. Highlight your leadership style and how you motivate others, as this role requires strong leadership skills to inspire your team and ensure excellent customer service.
✨Tip Number 4
Network with current employees or join relevant fitness and leisure groups online. Engaging with others in the industry can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Leisure Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Leisure Team Leader position. Tailor your application to highlight how your skills and experiences align with these expectations.
Showcase Your Passion: In your cover letter or personal statement, express your passion for leisure and fitness. Share specific examples of how you've contributed to a positive environment in previous roles, especially in customer service or team leadership.
Highlight Relevant Experience: Make sure to detail any relevant experience you have in leisure operations or team management. Use bullet points in your CV to clearly outline your achievements and responsibilities in past positions.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Village Hotels
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness and leisure during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle and how it aligns with the company's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated others, resolved conflicts, or improved team performance, as this role requires strong leadership qualities.
✨Highlight Customer Service Excellence
Be ready to discuss your approach to customer service. Provide examples of how you've gone above and beyond to ensure customer satisfaction, as this is crucial for keeping members happy in a leisure environment.
✨Emphasise Organisational Skills
Since the role involves managing multiple tasks, share instances where your organisational skills made a difference. Talk about how you prioritise tasks and maintain efficiency, especially in a fast-paced setting.
