At a Glance
- Tasks: Lead the leisure team, ensuring a top-notch experience for members and coaching your crew.
- Company: Join Village, where hospitality meets personality and genuine connections.
- Benefits: Enjoy discounted hotel stays, 50% off food, and financial wellbeing support.
- Other info: Great training opportunities to help you grow into management.
- Why this job: Step into a leadership role and make a real impact in a vibrant leisure environment.
- Qualifications: Experience in a fast-paced leisure setting and a passion for team development.
The predicted salary is between 28000 - 34222 £ per year.
As our Leisure Team Leader, you are the operational anchor on the floor.
You will assist the management team in running the daily shifts, coaching our Leisure Assistants, and ensuring the club looks immaculate.
When the managers are out of the building, you are the one making the decisions, solving problems, and keeping our members happy.
Why Village?
At Village, we do hospitality a little differently.
We are all about personality, genuine connections, and creating lively spaces for our guests to work, eat, relax, and play.
That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.,
- We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose.
- We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.
- We Care: We care about our impact on guests, the community, and each other.
- Your Shift: What You Will Actually Be Doing
We do not just need someone to hand out towels. We need a visible, hands on leader. We trust you to handle:
- The
- Floor
Leadership: Running the shift.
You will be the visible leader on the gym and pool floor, making sure operational standards are flawless and keeping the team motivated and smiling.
- The
- Guest
Experience: Taking the heat.
You will step in to handle member complaints and solve practical problems on the spot, ensuring the club's reputation stays top tier even when the managers are away.
- The
- Team
Development: Coaching the crew.
You will assist with daily rotas, training, and inductions, using your experience to help your team members develop their own skills and careers.
- The
- Operational
Standards: Protecting the brand.
You will enforce strict health and safety rules, manage cleanliness, and ensure the club is perfectly prepared for every single shift.
How We Succeed Together
We do not micromanage.
It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to run your shifts, solve practical problems, and own the floor.
We Empower & Elevate our people.
If you want Room to Grow, we provide excellent training and development to help you step up to a management role.
Previous experience working in a fast paced leisure environment is essential, but your attitude, emotional intelligence, and natural leadership matter much more to us.
If you are a proactive team player who loves helping others succeed and wants to step by first step into management, we will give you all the support and training you need.
Because it really does take a Village.
Think You Have Got the Right Energy?
We are looking for natural leaders who thrive in a busy leisure environment.
If you know how to keep a team motivated, refuse to compromise on health and safety, and want to build a serious career in leisure management, we want to hear from you.
Bring your personality, your drive, and your ambition.
- Hotel Stays: Discounted stays from 35 based on two sharing, plus a Holiday Purchase scheme.
- Food & Drink: 50% discount on Food and Drink purchased on or off shift at any Village Hotel.
- Financial & Extras: Financial wellbeing support via Wagestream, High Street discounts, an Electric car salary sacrifice scheme, and your birthday off guaranteed.
- #J-18808-Ljbffr
Leisure Operations Team Leader - Shirley employer: Village Hotels
At Village, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is empowered to be themselves and grow their careers. As a Night Team Leader, you'll enjoy unique benefits such as discounted hotel stays, gym memberships, and a supportive environment that prioritises mental health and personal development. Join us in creating memorable experiences for our guests while being part of a dynamic team that truly cares about each other and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Operations Team Leader - Shirley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Village Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Village Hotels
Don't be shy about reaching out to Village Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Operations Team Leader - Shirley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Village Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Village Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
