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- Tasks: Lead the Leisure Operations team to ensure smooth club operations and excellent customer service.
- Company: Join Village Hotels, a vibrant community focused on fitness and leisure.
- Benefits: Enjoy free leisure club membership, discounts, well-being support, and fun team events.
- Why this job: Be part of a supportive culture that values growth, teamwork, and making a positive impact.
- Qualifications: Passion for leisure, experience in operations, and a knack for motivating others.
- Other info: All offers are subject to a successful DBS check.
The predicted salary is between 28800 - 43200 £ per year.
Awesome people are crucial to making our clubs run smoothly. Working alongside the Leisure Club Manager, you’ll ensure our clubs operate efficiently and provide excellent customer service. You will be responsible for keeping members happy through effective processes and team motivation. As a natural leader, you’ll understand what makes a workplace great and motivate your team to deliver exceptional service, seamless operations, and foster a passion for fitness. You are highly organized, capable of multitasking across various key areas, from managing the poolside to coaching members on the gym floor. You have a passion for helping others reach their potential, whether it’s members achieving their fitness goals or team members building their careers in the industry. We support each other to succeed.
Join us and enjoy benefits such as:
- Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.
- Employee discount on overnight stays at Village Hotels starting from £35 based on 2 sharing.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel.
- Access to an exciting training platform with gamified learning.
- Discounts and cashback offers on many High Street Brands.
- Well-being and Healthcare benefits.
- Financial wellbeing support via Salary Finance.
- Employee Assistance Programme.
- A fun, supportive, and inclusive work environment with development opportunities.
- Monthly team events and BIG People days.
- Reward and Recognition schemes.
- Monthly well-being programmes to support mental health.
- Anniversary rewards for service milestones.
- Birthday day off.
- Electric car salary sacrifice scheme.
*Terms and conditions apply based on your contract.
What we need from you:
- A passion for leisure and fitness
- Good knowledge and experience of leisure operations
- Attention to detail and a drive to ensure high member experience
- Motivational and passionate about developing others
Please note: All offers are subject to a successful DBS check in this role.
Come and be part of something new & special - Work, Grow & Play the Village Way!
Leisure Operations Team Leader employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Operations Team Leader
✨Tip Number 1
Familiarise yourself with the Village Hotels brand and their leisure operations. Understanding their values and customer service approach will help you align your experience with what they are looking for in a Leisure Operations Team Leader.
✨Tip Number 2
Network with current or former employees of Village Hotels, especially those in leisure operations. They can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've motivated teams and improved member experiences in previous roles. Highlighting your leadership skills and passion for fitness will resonate well with the hiring team.
✨Tip Number 4
Showcase your organisational skills by being ready to discuss how you manage multiple tasks effectively. This role requires multitasking across various areas, so demonstrating your ability to handle such responsibilities will set you apart.
We think you need these skills to ace Leisure Operations Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leisure operations and customer service. Emphasise any leadership roles you've held and your ability to motivate a team, as these are key aspects of the Leisure Operations Team Leader position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fitness and leisure. Share specific examples of how you've successfully managed teams or improved member experiences in previous roles. This will demonstrate your suitability for the role.
Highlight Relevant Skills: Focus on skills that align with the job description, such as multitasking, attention to detail, and a strong understanding of leisure operations. Use bullet points to make these skills stand out in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Village Hotels
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for leisure and fitness during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this will resonate with the values of the company.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated others, resolved conflicts, or improved team performance, as this role requires strong leadership capabilities.
✨Highlight Customer Service Experience
Since the role focuses on providing excellent customer service, be ready to discuss your previous experiences in customer-facing roles. Emphasise how you ensured customer satisfaction and handled any challenges that arose.
✨Prepare Questions About Team Development
Show your interest in developing others by preparing thoughtful questions about the training and development opportunities available for team members. This demonstrates your commitment to fostering a supportive work environment.
