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- Tasks: Lead a team to ensure smooth club operations and excellent customer service.
- Company: Village Hotel Club creates modern spaces for guests to work, relax, and exercise.
- Benefits: Enjoy free health memberships, discounts on stays, flexible hours, and well-being support.
- Why this job: Join a fun, inclusive culture that values individuality and personal growth in fitness.
- Qualifications: Passion for leisure, expert knowledge of operations, and strong leadership skills required.
- Other info: All offers subject to a successful DBS check; be part of something special!
The predicted salary is between 30000 - 42000 £ per year.
Awesome people are crucial to making our clubs run smoothly. Working alongside the Leisure Club Manager, you’ll ensure our clubs operate efficiently and deliver excellent customer service. You will be responsible for maintaining high member satisfaction, leading a team of fitness enthusiasts, and managing daily operations, from poolside management to coaching members on the gym floor.
As a natural leader, you understand what makes a workplace great and can motivate your team to excel through outstanding customer service, seamless operations, and a passion for fitness. You are highly organized, capable of multitasking, and committed to helping members achieve their goals while supporting your team’s development.
At Village Hotel Club, we embrace personality, individualism, and fun, creating modern spaces for our guests to work, relax, and exercise. With locations across the UK, we aim to deliver exceptional service that sets us apart.
We offer a range of benefits, including:
- Complimentary Health and Wellness Membership for you and a family member or friend valued at £1,500 annually.
- Discounts on overnight stays, starting from £35, and discounted meals and drinks at our hotels.
- Training and development opportunities through Rising Stars, Talent Academy, and innovative Mobile Gaming training platforms.
- Well-being support, including mental health days, access to counselling, and health benefits.
- Flexible working hours and a supportive, inclusive work environment.
- Recognition schemes, milestone rewards, and additional perks like electric car salary sacrifice and birthday leave.
We are looking for someone who:
- Has a passion for leisure and fitness.
- Possesses expert knowledge of leisure operations.
- Is detail-oriented and committed to delivering top member experiences.
- Is motivational and eager to develop and nurture team members.
Please note: All offers are subject to a successful DBS check. Join us and be part of something special — Work, Grow, & Play the Village Way!
Leisure Operations Manager employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Operations Manager
✨Tip Number 1
Familiarise yourself with the latest trends in leisure and fitness management. Understanding what’s currently popular can help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the leisure and fitness sector. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your leadership skills by volunteering for community fitness events or leading group activities. This hands-on experience will not only enhance your resume but also give you real-life examples to discuss during interviews.
✨Tip Number 4
Research Village Hotel Club's values and culture thoroughly. Tailor your approach to align with their emphasis on personality, individualism, and fun, which will help you stand out as a candidate who fits well within their team.
We think you need these skills to ace Leisure Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Leisure Operations Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV showcases your relevant experience in leisure operations and customer service. Highlight any leadership roles and achievements that demonstrate your ability to motivate a team and enhance member satisfaction.
Write a Personalised Cover Letter: In your cover letter, express your passion for fitness and leisure. Mention specific examples of how you've successfully managed teams or improved customer experiences in previous roles. Make it clear why you want to work at Village Hotel Club.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Village Hotels
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for leisure and fitness during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this will resonate with the values of the company.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team to achieve goals, especially in a customer service context, as this is crucial for the Leisure Operations Manager role.
✨Highlight Organisational Skills
Be ready to discuss how you manage multiple tasks effectively. Provide examples of how you've organised operations in previous roles, ensuring smooth day-to-day activities while maintaining high member satisfaction.
✨Emphasise Customer Service Excellence
Prepare to talk about your approach to delivering exceptional customer service. Share strategies you've implemented to enhance member experiences and how you handle feedback or complaints to ensure satisfaction.
