At a Glance
- Tasks: Showcase our gym facilities and match potential members with their fitness goals.
- Company: Join Village Hotels, where fun and individuality thrive in a vibrant environment.
- Benefits: Enjoy free gym membership, discounts on stays, and flexible working hours.
- Why this job: Make a real impact by helping others kickstart their fitness journey.
- Qualifications: Great people skills, passion for fitness, and a drive to exceed targets.
- Other info: Be part of a supportive team with excellent training and career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Leisure Membership Advisor – Warrington
Employer
Village Hotels
Location
Warrington, Cheshire
Salary
Discussed at venue OTE, plus commission
Closing date
18 Nov 2025
Sector
Financial & Support jobs, Membership Administrator, Retail jobs, Sales & Marketing jobs, Membership Advisor, Retail Advisor
Job Type
Full Time
Job Details
Leisure Membership Advisor – Warrington
The first step on the road to fitness, is making the decision to get started.
Joining a gym is a little like dating. You want to know what you\’re committing to, whether you have the time to fit it into your busy social schedule, and that the relationship offers you what you\’re dreaming of.
So, as Membership Advisor, it\’s your job to ensure a perfect match.
You\’ll bring that vibrant personality and oh-so-loveable nature to showcase our facilities to potential new members. You\’ll get to know what they\’re looking for, what they hope to achieve and demonstrate how Village Gym is their match made in heaven.
You love meeting new people, so you\’ll enjoy getting to know potential new members, by phone, or in person when you give them a grand tour of the club.
You\’ll match their individual needs to the facilities we have on offer, to ensure their fitness journey gets off to a great start. Plus, advise on additional products and services to help them smash those fitness goals.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits:
Benefits
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth 1,500 a year.
- Discount on all overnight stays at Village Hotels, with options starting from 35 for a friend and including breakfast.
- Friends and Family discounted stays from 49 including breakfast
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
- 30% discount on and off shift in Village Hotel Starbucks stores
- Excellent training and development including our Rising Stars and Talent Academy programmes
- Training across several areas in the hotels, including our Mobile Gaming training platform
- Discounts and cashback offers on many High Street Brands and Supermarkets
- Well-being and Healthcare benefits and monthly well-being programmes for all employees
- Mental health support options including up to 2 mental health days annually
- Financial wellbeing support and salary drawdown via Wagestream
- Employee Assistance Programme with support and counselling
- Flexible working hours
- Positive, inclusive work environment with regular team events
- Reward and Recognition Incentive schemes; Anniversary rewards for milestones
- Electric car salary sacrifice scheme
- Have your birthday off guaranteed
- Discounted Health Cash plan and Sick pay Insurance
- Big People Days to celebrate and recognise employees and communities
- Enhanced maternity and paternity benefits and pay
- Company Pension scheme
- Life Insurance
- T&C\’s apply based on your contract
But what we need from you…
- A natural ability to interact with all types of people, use effective selling techniques and a belief in sales through service
- A passion for leisure, fitness and customer service
- An ability to understand the individual needs and wants of our members and tailor your service and communication around them
- A drive to achieve and exceed targets
- A team mentality, forming great relationships within leisure and other departments
Come and be part of something new & something special – Work, Grow & Play the Village Way!
This role is offered with uncapped commission, realistic OTE of an additional 4,800 per annum
Company
Learn more about this company
Visit this company\’s hub to learn about their values, culture, and latest jobs.
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Leisure Membership Advisor - Warrington employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Membership Advisor - Warrington
✨Tip Number 1
Get to know the company culture before your interview. Village Hotels is all about personality and fun, so show them your vibrant side! Research their values and think about how you can bring that energy to the role.
✨Tip Number 2
Practice your people skills! As a Leisure Membership Advisor, you'll be meeting loads of new faces. Role-play with a friend or family member to get comfortable with showcasing the facilities and matching potential members to their fitness goals.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and helps you figure out if it's the right fit for you. Think about what you want to know about the team dynamics or training opportunities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Village family right from the start!
We think you need these skills to ace Leisure Membership Advisor - Warrington
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your vibrant personality shine through. Use a friendly tone and don’t be afraid to show your passion for fitness and customer service.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Leisure Membership Advisor. Mention specific examples of how you've successfully interacted with customers or met targets in the past.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read and understand your key achievements and qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Village Hotels
✨Know Your Stuff
Before the interview, make sure you research Village Hotels and their leisure offerings. Understand their values and what makes them unique in the fitness industry. This will help you connect your answers to their mission and show that you're genuinely interested.
✨Show Off Your Personality
As a Leisure Membership Advisor, your vibrant personality is key! Be yourself during the interview. Share stories that highlight your ability to connect with people and demonstrate your passion for fitness and customer service.
✨Tailor Your Approach
Think about how you can match potential members' needs with the services offered at Village Gym. Prepare examples of how you've successfully tailored your approach in previous roles to meet individual customer needs. This will showcase your understanding of the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values. Ask about team dynamics or opportunities for growth within the company.