Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Showcase our gym facilities and match potential members with their fitness goals.
- Company: Village Hotel Club creates lively spaces for work, play, and relaxation across the UK.
- Benefits: Enjoy free gym membership, discounts on stays, food, and wellness programmes.
- Why this job: Join a fun, supportive team and help others kickstart their fitness journeys.
- Qualifications: Passion for fitness, strong communication skills, and a drive to exceed targets.
- Other info: Uncapped commission with realistic OTE of £4,800 per year.
The predicted salary is between 24000 - 33600 £ per year.
Leisure Membership Advisor – Cardiff
The first step on the road to fitness, is making the decision to get started.
Joining a gym is a little like dating. You want to know what you\’re committing to, whether you have the time to fit it into your busy social schedule, and that the relationship offers you what you\’re dreaming of.
So, as Membership Advisor, it\’s your job to ensure a perfect match.
You\’ll bring that vibrant personality and oh-so-loveable nature to showcase our facilities to potential new members. You\’ll get to know what they\’re looking for, what they hope to achieve and demonstrate how Village Gym is their match made in heaven.
You love meeting new people, so you\’ll enjoy getting to know potential new members, by phone, or in person when you give them a grand tour of the club.
You\’ll match their individual needs to the facilities we have on offer, to ensure their fitness journey gets off to a great start. Plus, advise on additional products and services to help them smash those fitness goals.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits* such as…
– Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year.
– Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast.
– Friends and Family discounted stays from 49 including breakfast
– 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
– 30% discount on and off shift in our Village Hotel Starbucks stores
– Excellent training and development including our Rising Stars and Talent Academy programmes
– A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
– Discounts and cashback offers on many High Street Brands and Supermarkets.
– A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
– Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
– Financial wellbeing support and salary drawdown via Wagestream
– Access to our Employee Assistance Programme, offering support and counselling
– Flexible working hours
– A fun, supportive and inclusive work environment with regular team events
– Excellent Reward and Recognition Incentive schemes
– Anniversary rewards for key milestones of service
– Electric car salary sacrifice scheme
– Have your birthday off guaranteed
– Discounted Health Cash plan and Sick pay Insurance.
– A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
– Enhanced maternity and paternity benefits and pay
– Company Pension scheme
– Life Insurance
*T&C\’s apply based on your contract
But what we need from you…
-A natural ability to interact with all types of people, use the effective selling techniques and a belief in sales through service
-A passion for leisure, fitness and customer service
-An ability to understand the individual needs and wants of our members and tailor your service and communication around them
-A drive to achieve and exceed targets
-A team mentality, forming great relationships within leisure and other departments
Come and be part of something new & something special – Work, Grow & Play the Village Way!
**This role is offered with uncapped commission, realistic OTE of an additional 4,800 per annum**
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Membership Advisor - Cardiff
✨Tip Number 1
Familiarise yourself with the facilities and services offered at Village Gym. Knowing the ins and outs of what you’re promoting will help you connect with potential members and answer their questions confidently.
✨Tip Number 2
Practice your interpersonal skills by engaging with people in various social settings. The more comfortable you are in conversations, the better you'll be at understanding and meeting the needs of potential members.
✨Tip Number 3
Stay updated on fitness trends and customer preferences. This knowledge will allow you to tailor your approach and demonstrate how Village Gym can help new members achieve their fitness goals.
✨Tip Number 4
Network with current employees or members to gain insights into what makes Village Gym unique. Their experiences can provide valuable information that you can use to enhance your pitch to potential members.
We think you need these skills to ace Leisure Membership Advisor - Cardiff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Leisure Membership Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Personality: Since this role requires a vibrant personality, make sure to convey your enthusiasm and love for fitness in your cover letter. Use engaging language that reflects your character and passion for customer service.
Highlight Relevant Experience: Include any previous experience in sales, customer service, or the leisure industry. Provide specific examples of how you've successfully interacted with customers and met their needs, as this will demonstrate your suitability for the role.
Tailor Your CV: Ensure your CV is tailored to the job by emphasising skills such as effective communication, teamwork, and target achievement. Use bullet points for clarity and keep it concise while ensuring all relevant information is included.
How to prepare for a job interview at Village Hotels
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness and leisure during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this will resonate with the values of the company.
✨Demonstrate Your People Skills
Since the role involves interacting with potential members, showcase your ability to connect with people. Prepare examples of how you've successfully engaged with customers in the past, whether through tours, consultations, or sales.
✨Understand Their Offerings
Familiarise yourself with the facilities and services offered by Village Gym. Be ready to discuss how you would match these offerings to the needs of potential members, demonstrating your understanding of their goals and aspirations.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. Practice how you would conduct a tour or handle objections from potential members. This will help you showcase your selling techniques and customer service skills effectively.
