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- Tasks: Engage with potential members and showcase our gym facilities to find their perfect fitness match.
- Company: Village Hotel Club creates lively, modern spaces for work, play, and relaxation across the UK.
- Benefits: Enjoy free gym membership, discounts on stays, food, and drinks, plus flexible hours and wellness support.
- Why this job: Join a fun, supportive team and help others kickstart their fitness journey while earning uncapped commission.
- Qualifications: Must be personable, passionate about fitness, and skilled in customer service and sales.
- Other info: Guaranteed birthday off and exciting training programs await you!
The predicted salary is between 24000 - 33600 £ per year.
Leisure Membership Advisor – Cardiff The first step on the road to fitness, is making the decision to get started. Joining a gym is a little like dating. You want to know what you’re committing to, whether you have the time to fit it into your busy social schedule, and that the relationship offers you what you’re dreaming of. So, as Membership Advisor, it’s your job to ensure a perfect match. You’ll bring that vibrant personality and oh-so-loveable nature to showcase our facilities to potential new members. You’ll get to know what they’re looking for, what they hope to achieve and demonstrate how Village Gym is their match made in heaven. You love meeting new people, so you’ll enjoy getting to know potential new members, by phone, or in person when you give them a grand tour of the club. You’ll match their individual needs to the facilities we have on offer, to ensure their fitness journey gets off to a great start. Plus, advise on additional products and services to help them smash those fitness goals. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits* such as… – Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year. – Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast. – Friends and Family discounted stays from 49 including breakfast – 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill – 30% discount on and off shift in our Village Hotel Starbucks stores – Excellent training and development including our Rising Stars and Talent Academy programmes – A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform. – Discounts and cashback offers on many High Street Brands and Supermarkets. – A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health – Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually. – Financial wellbeing support and salary drawdown via Wagestream – Access to our Employee Assistance Programme, offering support and counselling – Flexible working hours – A fun, supportive and inclusive work environment with regular team events – Excellent Reward and Recognition Incentive schemes – Anniversary rewards for key milestones of service – Electric car salary sacrifice scheme – Have your birthday off guaranteed – Discounted Health Cash plan and Sick pay Insurance. – A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities. – Enhanced maternity and paternity benefits and pay – Company Pension scheme – Life Insurance *T&C’s apply based on your contract But what we need from you… -A natural ability to interact with all types of people, use the effective selling techniques and a belief in sales through service -A passion for leisure, fitness and customer service -An ability to understand the individual needs and wants of our members and tailor your service and communication around them -A drive to achieve and exceed targets -A team mentality, forming great relationships within leisure and other departments Come and be part of something new & something special – Work, Grow & Play the Village Way! **This role is offered with uncapped commission, realistic OTE of an additional 4,800 per annum**
Leisure Membership Advisor - Cardiff employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Membership Advisor - Cardiff
✨Tip Number 1
Show your vibrant personality during the interview process. Since this role is all about connecting with potential members, let your enthusiasm for fitness and leisure shine through. Share personal stories that highlight your passion for helping others achieve their fitness goals.
✨Tip Number 2
Familiarize yourself with Village Gym's facilities and services before your interview. Being knowledgeable about what you’ll be promoting will not only impress the hiring team but also help you demonstrate how you can match potential members' needs with what the gym offers.
✨Tip Number 3
Prepare to discuss your previous experience in customer service or sales. Think of specific examples where you successfully met a customer's needs or exceeded targets. This will show that you have the skills necessary to thrive in a role that emphasizes sales through service.
✨Tip Number 4
Emphasize your ability to work as part of a team. Village Gym values collaboration across departments, so be ready to share examples of how you've built strong relationships with colleagues in past roles. This will demonstrate that you can contribute to a fun and supportive work environment.
We think you need these skills to ace Leisure Membership Advisor - Cardiff
Some tips for your application 🫡
Show Your Personality: As a Leisure Membership Advisor, your vibrant personality is key. Make sure to convey your enthusiasm for fitness and customer service in your application. Use a friendly tone that reflects your ability to connect with potential members.
Highlight Relevant Experience: Emphasize any previous experience in sales, customer service, or the leisure industry. Provide specific examples of how you've successfully interacted with customers and met their needs, showcasing your ability to tailor your approach.
Demonstrate Passion for Fitness: Express your passion for fitness and leisure activities in your cover letter. Mention any personal fitness goals or experiences that align with the role, showing that you understand the journey of potential members.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Use keywords from the listing, such as 'customer service', 'sales through service', and 'team mentality', to demonstrate that you are a perfect match for the position.
How to prepare for a job interview at Village Hotels
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness and leisure during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this will resonate with the values of the company.
✨Demonstrate Your People Skills
Since the role involves interacting with potential members, be prepared to showcase your interpersonal skills. Practice active listening and think of examples where you've successfully connected with others, whether in a professional or casual setting.
✨Understand the Company Culture
Familiarize yourself with Village Gym's culture of fun and individuality. During the interview, mention how you align with their values and how you can contribute to creating a lively atmosphere for members.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises that simulate interactions with potential members. Practice how you would approach a new member, ask about their fitness goals, and tailor your pitch to meet their needs effectively.
