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For Companies At a Glance
- Tasks: Create unforgettable experiences for guests and members in a vibrant leisure environment.
- Company: Join a leading hotel chain known for its exceptional service and community spirit.
- Benefits: Enjoy a complimentary health membership and access to training opportunities.
- Why this job: Be part of a team that values customer service and makes a real difference in people's lives.
- Qualifications: Passion for leisure, fitness, and excellent communication skills.
A leading hotel chain in Hull and East Yorkshire is seeking a Leisure Receptionist to create memorable experiences for members and guests. The ideal candidate will have a passion for leisure and fitness, a natural ability to engage with people, and a strong commitment to customer service.
Responsibilities include:
- Greeting visitors
- Taking bookings
- Ensuring members have everything they need for a pleasant experience
This role offers exciting benefits, including a complimentary health membership and training opportunities.
Leisure Guest Experience Champion employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Guest Experience Champion
✨Tip Number 1
Get to know the company! Research the hotel chain and its values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their mission of creating memorable experiences.
✨Tip Number 2
Practice your people skills! As a Leisure Guest Experience Champion, engaging with guests is key. Role-play scenarios with friends or family to boost your confidence in greeting visitors and handling bookings like a pro.
✨Tip Number 3
Show your passion for leisure and fitness! Share your personal experiences or interests in these areas during interviews. This will help you connect with the team and demonstrate that you’re genuinely excited about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Leisure Guest Experience Champion
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for leisure and fitness shine through. We want to see that you genuinely care about creating memorable experiences for our guests!
Engage with Your Words: Use a friendly and engaging tone in your application. Remember, this role is all about connecting with people, so let us feel your personality through your writing!
Highlight Customer Service Skills: Make sure to emphasise any previous experience you have in customer service. We love candidates who can demonstrate their commitment to ensuring every guest has a pleasant experience.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Village Hotels
✨Know the Company
Before your interview, do a bit of research on the hotel chain. Understand their values, mission, and what makes them stand out in the leisure and fitness industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your Passion for Leisure
Since this role is all about creating memorable experiences, be ready to share your own passion for leisure and fitness. Think of specific examples where you've engaged with people in a leisure setting or how you've contributed to a positive experience in the past.
✨Customer Service Scenarios
Prepare for questions about customer service scenarios. Think about times when you've gone above and beyond for a guest or member. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your commitment to excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in this role. This shows that you’re not just interested in the job, but also in how you can grow and contribute to the team.
