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- Tasks: Ensure cleanliness and safety in leisure areas while delivering exceptional customer service.
- Company: Join Village Hotels, a vibrant and fun-loving hospitality brand.
- Benefits: Enjoy free health memberships, discounts, flexible hours, and exciting training opportunities.
- Why this job: Be part of a lively team that values personality and fun in the workplace.
- Qualifications: Passion for hospitality and fitness, with great communication skills.
- Other info: Flexible working hours and a supportive environment with regular team events.
Leisure Assistant – Portsmouth
Employer
Village Hotels
Location
Portsmouth, Hampshire
Salary
Discussed at venue
Closing date
17 Nov 2025
Sector
Spa, Massage & Beauty jobs, Beauty Consultant, Spa Assistant, Sports jobs, Leisure Assistant
Job Type
Part Time
Job Details
Leisure Assistant – Portsmouth
Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed.
So you\’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it\’s sprucing up the studios or keeping the gym floor looking on form.
You recognise that our members have a certain standard when it comes to their fitness experience. So you\’ll be hell-bent on making it one that keeps the smiles coming. Expect a varied day-to-day that includes cleanliness, hygiene and refining our awesome guest experience. You\’ll also be ready to take action and perform rescues to ensure the safety of our members in the pool area.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits
- such as…
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from 49 including breakfast
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
- 30% discount on and off shift in our Village Hotel Starbucks stores
- Excellent training and development including our Rising Stars and Talent Academy programmes
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream
- Access to our Employee Assistance Programme, offering support and counselling
- Flexible working hours
- A fun, supportive and inclusive work environment with regular team events
- Excellent Reward and Recognition Incentive schemes
- Anniversary rewards for key milestones of service
- Electric car salary sacrifice scheme
- Have your birthday off guaranteed
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay
- Company Pension scheme
- Life Insurance
- T&C\’s apply based on your contract
But what we need from you…
- A passion for everything hospitality, leisure and fitness
- A smile and ability to talk to everyone
- The ability to deliver outstanding customer service leading to exceptional member satisfaction
- Solutions orientated with an eye for spotting issues before they happen
- Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe
Please note – All offers are subject to a successful DBS check in this role
Come and be part of something new & something special – Work, Grow & Play the Village Way!
Company
Learn more about this company
Visit this company\’s hub to learn about their values, culture, and latest jobs.
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Leisure Assistant - Portsmouth employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant - Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Village Hotels' vibe online. They love personality and fun, so be yourself and show them how you can fit into their lively environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests smile, think of examples from your past experiences where you went above and beyond for someone. Bring those stories to the table during your chat!
✨Tip Number 3
Be ready to showcase your passion for fitness and leisure! Whether it's talking about your favourite workout or how you keep things tidy and safe, let your enthusiasm shine through. It’s all about that positive energy!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining the Village team. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Leisure Assistant - Portsmouth
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for hospitality, leisure, and fitness shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating an awesome experience for our guests.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experiences that align with the Leisure Assistant role. We love seeing how your skills can contribute to our vibrant team and enhance our members' experiences.
Be Personable: Remember, we’re all about personality! Use a friendly tone in your written application to reflect the fun and inclusive environment we promote at Village Hotels. Show us who you are beyond just your qualifications.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming part of something special!
How to prepare for a job interview at Village Hotels
✨Know the Company Culture
Before your interview, take some time to understand the vibe at Village Hotels. They’re all about fun, personality, and a relaxed atmosphere. Think about how you can showcase your own personality and passion for hospitality during the interview.
✨Highlight Your Customer Service Skills
As a Leisure Assistant, delivering outstanding customer service is key. Prepare examples of how you've gone above and beyond for customers in the past. This will show that you understand the importance of member satisfaction and are ready to contribute to their awesome guest experience.
✨Demonstrate Your Attention to Detail
The job requires keeping public areas clean and ensuring everything looks slick. Be ready to discuss how you maintain high standards in cleanliness and hygiene. Maybe share a story where your attention to detail made a difference in a previous role.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, especially around safety in the pool area or resolving member complaints. Think through potential scenarios and how you would respond, showing that you're solutions-oriented and proactive.
