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- Tasks: Keep our leisure facilities spotless and ensure an amazing experience for our guests.
- Company: Join Village Hotel Club, where fun meets modern hospitality across the UK.
- Benefits: Enjoy free leisure club membership, discounts on stays, and a vibrant work environment.
- Why this job: Be part of a lively team that values personality and offers growth opportunities.
- Qualifications: Passion for hospitality, great communication skills, and a knack for problem-solving.
- Other info: All offers are subject to a successful DBS check.
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Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed.
So you’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll just love to stay on top of your game.
You recognise that our members have a certain standard when it comes to their fitness experience. So you’ll be hell-bent on making it one that keeps the smiles coming. Expect a varied day-to-day that includes cleanliness, hygiene, refining our awesome guest experience and taking care of the pool area, such as responding to poolside alarms.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits* such as…
Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.
Employee Discount on overnight stays at Village Hotels starting from £35 based on 2 sharing
50% discount on Food and Drink purchased on or off shift at any Village Hotel
Exciting training platform with gamified learning
Discounts and cashback offers on many High Street Brands
A range of Well-being and Healthcare benefits
Financial wellbeing support via Salary Finance
Employee Assistance Programme
A fun, supportive and inclusive work environment with loads of Development opportunities
Regular team events with our BIG People days monthly
Excellent Reward and Recognition Incentive schemes
Monthly well-being programme for all employees to support your mental health
Anniversary rewards for key milestones of service
Birthday day off
Electric car salary sacrifice scheme
*T&C’s apply based on your contract
But what we need from you…
-A passion for everything hospitality, leisure and fitness
-A smile and ability to talk to everyone
-The ability to deliver outstanding customer service leading to exceptional member satisfaction
-Solutions orientated with an eye for spotting issues before they happen
-Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe
**Please note – All offers are subject to a successful DBS check in this role**
Come and be part of something new & something special – Work, Grow & Play the Village Way!
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Leisure Assistant employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant
✨Tip Number 1
Show your passion for hospitality and fitness during the interview. Share personal experiences that highlight your enthusiasm for creating a positive environment, as this aligns perfectly with our values at StudySmarter.
✨Tip Number 2
Familiarise yourself with the facilities and services we offer. Being knowledgeable about our leisure clubs will help you engage in meaningful conversations during the interview, demonstrating your commitment to providing exceptional member satisfaction.
✨Tip Number 3
Prepare to discuss how you handle customer service challenges. We value solutions-oriented individuals, so think of examples where you've successfully resolved issues or improved guest experiences in previous roles.
✨Tip Number 4
Emphasise your ability to work as part of a team. Our environment is all about collaboration and fun, so share instances where you've contributed to a positive team dynamic or helped create an enjoyable atmosphere for guests.
We think you need these skills to ace Leisure Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality, leisure, and fitness. Emphasise any roles where you provided outstanding customer service or maintained high standards of cleanliness and hygiene.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the leisure industry and how it aligns with the values of Village Hotel Club. Mention specific examples of how you've contributed to a positive guest experience in previous roles.
Showcase Your Personality: Village Hotel Club values individualism and fun, so let your personality shine through in your application. Use a friendly tone and share anecdotes that demonstrate your ability to connect with guests and colleagues.
Highlight Relevant Skills: Focus on skills that are crucial for the Leisure Assistant role, such as problem-solving, attention to detail, and compliance with safety guidelines. Provide examples of how you've successfully used these skills in past experiences.
How to prepare for a job interview at Village Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality and leisure industry during the interview. Share specific examples of how you've gone above and beyond to create a positive experience for guests in previous roles.
✨Demonstrate Customer Service Skills
Prepare to discuss situations where you provided outstanding customer service. Highlight your ability to handle difficult situations with a smile and how you ensured member satisfaction, as this is crucial for the role.
✨Be Solutions-Oriented
Think of examples where you identified potential issues before they escalated and how you resolved them. This will show that you have a proactive approach, which is highly valued in this position.
✨Embrace the Company Culture
Familiarise yourself with the company's values and culture. During the interview, mention how your personality aligns with their fun and inclusive environment, and be ready to share how you can contribute to their vibrant atmosphere.
