Village Hotels in Scotland is seeking a Host / Reception Team Manager to lead the lobby team, blend warm guest service with our tech check-in, and deliver a memorable arrival and check-out experience.
You will read the room, resolve issues on the spot, drive upselling and manage wage costs, while coaching a fast-paced team to hit targets and maintain a personal, friendly atmosphere across shifts.
#J-18808-Ljbffr
Guest Experience Lead - Front Desk & Team Coach in Kingswells employer: Village Hotels
At Village, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is empowered to be themselves and grow their careers. As a Night Team Leader, you'll enjoy unique benefits such as discounted hotel stays, gym memberships, and a supportive environment that prioritises mental health and personal development. Join us in creating memorable experiences for our guests while being part of a dynamic team that truly cares about each other and the community.
