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- Tasks: Join our fun Housekeeping team to ensure every hotel room is spotless and welcoming.
- Company: Village Hotel Club creates lively, modern spaces for guests to work, eat, relax, and play.
- Benefits: Enjoy health memberships, discounts on stays, flexible hours, and a supportive work environment.
- Why this job: Be part of a vibrant culture that values personality and teamwork while exceeding guest expectations.
- Qualifications: A keen eye for detail, teamwork skills, and a positive attitude are essential.
- Other info: Celebrate milestones with anniversary rewards and enjoy mental health support programs.
The predicted salary is between 20000 - 28000 £ per year.
Housekeeper – Swindon
Our Housekeeping team play a critical role in making sure our guests are wowed when they walk in to one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow unturned, no draw unchecked and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always look to go one step further.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as
– Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year.
– Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast.
– Friends and Family discounted stays from 49 including breakfast
– 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
– 30% discount on and off shift in our Village Hotel Starbucks stores
– Excellent training and development including our Rising Stars and Talent Academy programmes
– A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
– Discounts and cashback offers on many High Street Brands and Supermarkets.
– A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
– Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
– Financial wellbeing support and salary drawdown via Wagestream
– Access to our Employee Assistance Programme, offering support and counselling
– Flexible working hours
– A fun, supportive and inclusive work environment with regular team events
– Excellent Reward and Recognition Incentive schemes
– Anniversary rewards for key milestones of service
– Electric car salary sacrifice scheme
– Have your birthday off guaranteed
– Discounted Health Cash plan and Sick pay Insurance.
– A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
– Enhanced maternity and paternity benefits and pay
– Company Pension scheme
– Life Insurance
T&C’s apply based on your contract
But what we need from you
-Always looking to go one step further and exceed expectations
-Enjoys learning about our guests to make their experience personal
-Able to work fast and efficiently without compromising on standards
-Have a good eye for detail
-Able to work as part of a team and create great relationships with other departments
-Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction.
-An infectious smile and an awesome personality!
Come and be part of something new & something special – Work, Grow & Play the Village Way!
Housekeeper - Swindon employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - Swindon
✨Tip Number 1
Show your personality! Since we value individualism and fun, let your unique traits shine through during the interview. Share stories that highlight your energetic approach to housekeeping and how you go the extra mile for guests.
✨Tip Number 2
Familiarize yourself with our hotel culture. Research Village Hotel Club and understand our commitment to creating lively spaces. This will help you align your answers with our values and demonstrate that you're a great fit for our team.
✨Tip Number 3
Prepare to discuss your attention to detail. We look for Housekeepers who leave no pillow unturned. Think of specific examples from your past experiences where your keen eye for detail made a difference in guest satisfaction.
✨Tip Number 4
Emphasize teamwork in your conversations. Our housekeeping teams thrive on collaboration, so be ready to share how you've successfully worked with others in previous roles to create a positive environment and enhance guest experiences.
We think you need these skills to ace Housekeeper - Swindon
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Village Hotel Club is looking for in a Housekeeper. Pay attention to the qualities they value, such as attention to detail and the ability to exceed expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous housekeeping or customer service experience. Use specific examples that demonstrate your ability to maintain high standards of cleanliness and your commitment to guest satisfaction.
Show Your Personality: Village Hotel Club values personality and individualism. Make sure to convey your fun and energetic nature in your application. Share anecdotes that reflect your positive attitude and ability to work well in a team.
Tailor Your Application: Customize your cover letter to reflect why you want to work specifically at Village Hotel Club. Mention their unique approach to hospitality and how you align with their values of fun, support, and inclusivity.
How to prepare for a job interview at Village Hotels
✨Show Your Attention to Detail
As a Housekeeper, cleanliness is key. Be prepared to discuss specific examples of how you ensure every corner is spotless and every detail is attended to. Highlight your ability to leave no pillow unturned and no drawer unchecked.
✨Emphasize Teamwork
The role requires working closely with other departments. Share experiences where you successfully collaborated with team members to enhance guest satisfaction. Show that you can create great relationships within the team.
✨Demonstrate Your Personality
Village Hotel Club values individualism and fun. Let your personality shine during the interview. Share stories that reflect your energetic nature and how you bring positivity to your work environment.
✨Express Your Commitment to Guest Experience
Talk about your passion for making guests feel special. Provide examples of how you go above and beyond to personalize their experience, showing that you relish the responsibility of ensuring customer satisfaction.
