Housekeeper

Housekeeper

Cardiff Full-Time 20000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our fun team to ensure hotel rooms are spotless and guests are wowed.
  • Company: Village Hotel Club creates lively, modern spaces for work, relaxation, and play.
  • Benefits: Enjoy free leisure club membership, discounts on stays, and a supportive work environment.
  • Why this job: Be part of a vibrant culture that values personality and offers growth opportunities.
  • Qualifications: A keen eye for detail and a passion for exceeding guest expectations are essential.
  • Other info: Celebrate milestones with anniversary rewards and enjoy monthly well-being programmes.

The predicted salary is between 20000 - 28000 £ per year.

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Housekeeper

Our Housekeeping team play a critical role in making sure our guests are wowed when they walk in to one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow unturned, no draw unchecked and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always look to go one step further.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.

Employee Discount on overnight stays at Village Hotels starting from £35 based on 2 sharing

50% discount on Food and Drink purchased on or off shift at any Village Hotel

Exciting training platform with gamified learning

Discounts and cashback offers on many High Street Brands

A range of Well-being and Healthcare benefits

Financial wellbeing support via Salary Finance

Employee Assistance Programme

A fun, supportive and inclusive work environment with loads of Development opportunities

Regular team events with our BIG People days monthly

Excellent Reward and Recognition Incentive schemes

Monthly well-being programme for all employees to support your mental health

Anniversary rewards for key milestones of service

Birthday day off

Electric car salary sacrifice scheme

*T&C’s apply based on your contract

But what we need from you…

-Always looking to go one step further and exceed expectations
-Enjoys learning about our guests to make their experience personal
-Able to work fast and efficiently without compromising on standards
-Have a good eye for detail
-Able to work as part of a team and create great relationships with other departments
-Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction.
-An infectious smile and an awesome personality!

Come and be part of something new & something special – Work, Grow & Play the Village Way!

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Housekeeper employer: Village Hotels

At Village Hotel Club, we pride ourselves on fostering a vibrant and inclusive work culture where our Housekeeping team is essential in creating memorable experiences for our guests. With a focus on personal growth, we offer exciting training opportunities, generous employee benefits, and a fun environment that encourages individuality and teamwork. Join us to be part of a dynamic team that values your contributions and rewards your hard work with recognition and well-being support.
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Contact Detail:

Village Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housekeeper

✨Tip Number 1

Show your personality! When you meet with us, let your unique character shine through. We value fun and individualism, so don’t be afraid to express yourself and share what makes you tick.

✨Tip Number 2

Demonstrate your attention to detail during any interactions. Whether it’s in conversation or while showcasing your skills, make sure to highlight how you leave no pillow unturned and no corner unchecked.

✨Tip Number 3

Emphasise your teamwork skills. Our housekeeping teams thrive on collaboration, so share examples of how you've worked well with others in the past to create a positive environment.

✨Tip Number 4

Be ready to discuss how you handle feedback and strive for improvement. We love team members who relish responsibility and are eager to learn and grow, so come prepared with examples of your personal development.

We think you need these skills to ace Housekeeper

Attention to Detail
Time Management
Teamwork
Customer Service Skills
Ability to Work Under Pressure
Strong Work Ethic
Communication Skills
Adaptability
Problem-Solving Skills
Positive Attitude
Organisational Skills
Reliability
Interpersonal Skills
Ability to Follow Instructions

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what the Housekeeper role entails. Focus on the key responsibilities and qualities they are looking for, such as attention to detail and a positive attitude.

Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Use specific examples that demonstrate your ability to exceed expectations and work efficiently while maintaining high standards.

Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention how you can contribute to creating a fun and supportive environment, and express your eagerness to learn about guests to enhance their experience.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a Housekeeper position.

How to prepare for a job interview at Village Hotels

✨Show Your Attention to Detail

As a Housekeeper, attention to detail is crucial. During the interview, be prepared to discuss specific examples of how you've ensured cleanliness and organisation in previous roles. Highlight any experiences where you went above and beyond to meet high standards.

✨Emphasise Teamwork

The role requires working closely with other departments. Share examples of how you've successfully collaborated with colleagues in the past. This will demonstrate your ability to create great relationships and contribute positively to the team environment.

✨Bring Your Personality

Village Hotel Club values individuality and fun. Don’t be afraid to let your personality shine through during the interview. Share what makes you unique and how you can bring that energy to the housekeeping team.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle specific situations, such as dealing with a guest's complaint or managing time effectively. Think about your past experiences and prepare responses that showcase your problem-solving skills and commitment to customer satisfaction.

Housekeeper
Village Hotels
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  • Housekeeper

    Cardiff
    Full-Time
    20000 - 28000 £ / year (est.)

    Application deadline: 2027-08-21

  • V

    Village Hotels

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