At a Glance
- Tasks: Welcome guests with a vibrant smile and provide top-notch service.
- Company: Join Village Hotels, where fun meets hospitality in a lively environment.
- Benefits: Enjoy discounts, wellness memberships, and flexible hours while working.
- Why this job: Be the first friendly face guests see and make their stay unforgettable.
- Qualifications: Bring your personality, problem-solving skills, and love for teamwork.
- Other info: Experience excellent training and growth opportunities in a supportive team.
Overview
Host Team Member β Filton
Employer
Village Hotels
Location
Gloucestershire
Salary
Discussed at venue
Closing date
17 Nov 2025
Sector
Bar & Pub jobs, Host, Restaurant, Catering & Hospitality jobs, Waiting Staff, Retail jobs, Retail Assistant
Job Type
Part Time
Job Details
Host Team Member β Filton
First impressions are the most important right? The reception team at Village Hotel Club are the first friendly face our guests see. From reception, you will ensure that every guest gets a warm, vibrant Village Hotel Club welcome. A font of knowledge, you will know every detail about the hotel and local area, making recommendations and solving problems before they are even problems. Nothing is too much trouble.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits
- such asβ¦
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from 49 including breakfast
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
- 30% discount on and off shift in our Village Hotel Starbucks stores
- Excellent training and development including our Rising Stars and Talent Academy programmes
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream
- Access to our Employee Assistance Programme, offering support and counselling
- Flexible working hours
- A fun, supportive and inclusive work environment with regular team events
- Excellent Reward and Recognition Incentive schemes
- Anniversary rewards for key milestones of service
- Electric car salary sacrifice scheme
- Have your birthday off guaranteed
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay
- Company Pension scheme
- Life Insurance
- T&C\βs apply based on your contract
What we need from you
- Personality, and bags of it
- A great memory, to add that personal touch for returning guests
- Proactive problem solver
- A passion for delivering the best guest experience
- Strong communication
- Team player and ability to partner with other departments
Come and be part of something new & something special β Work, Grow & Play the Village Way!
Company
Learn more about this company
Visit this company\βs hub to learn about their values, culture, and latest jobs.
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Host Team Member - Filton employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Host Team Member - Filton
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Village Hotels. Understand their vibe, values, and what makes them stand out in the hospitality scene. This will help you connect with the team and show that you're genuinely interested.
β¨Tip Number 2
Practice your people skills! As a Host Team Member, you'll be the friendly face welcoming guests. Role-play common scenarios with friends or family to boost your confidence in handling different situations and showcasing your personality.
β¨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and approachable for your interview. A neat appearance shows that you care about the role and are ready to represent the Village Hotels brand.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Village Hotels family. Donβt forget to highlight your personality and passion for guest experiences!
We think you need these skills to ace Host Team Member - Filton
Some tips for your application π«‘
Be Yourself: We want to see your personality shine through in your application! Donβt be afraid to show us who you are and what makes you unique. Remember, weβre all about embracing individualism here at Village Hotels.
Know Your Stuff: Make sure you do a bit of homework about Village Hotels and the Filton location. Knowing the ins and outs of our hotel and local area will help you stand out as a knowledgeable candidate who can provide that warm welcome weβre looking for.
Tailor Your Application: When applying, tailor your CV and cover letter to highlight your relevant experience and skills. Show us how your background aligns with the role of Host Team Member and how you can contribute to our vibrant team.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way to ensure your application gets to us quickly and efficiently. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at Village Hotels
β¨Know Your Stuff
Before heading into the interview, make sure you know all about Village Hotels and what they stand for. Familiarise yourself with their values, culture, and the specific role of a Host Team Member. This will show that you're genuinely interested and ready to contribute.
β¨Show Off Your Personality
Since personality is key for this role, think of ways to showcase yours during the interview. Share personal anecdotes that highlight your communication skills and ability to connect with guests. Remember, they want someone vibrant and engaging!
β¨Prepare for Scenarios
Expect situational questions that assess your problem-solving skills. Think of examples where you've gone above and beyond for a customer or resolved an issue proactively. This will demonstrate your readiness to tackle challenges head-on.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about team events, training opportunities, or how they celebrate employee milestones. This shows your enthusiasm for being part of their fun and supportive environment.