Village is seeking a Host Assistant Manager to oversee lobby operations, bridge between strategy and floor execution, and resolve complaints with a positive approach. You’ll coach the team to upsell, help hit nightly targets, and ensure every guest feels welcomed.
You’ll champion Opera and wage cost reviews, supporting budgets and financial accuracy. Join a busy team where attitude matters as much as experience.
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Guest Experience & Front Desk Lead employer: Village Hotels
At Village, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is empowered to be themselves and grow their careers. As a Night Team Leader, you'll enjoy unique benefits such as discounted hotel stays, gym memberships, and a supportive environment that prioritises mental health and personal development. Join us in creating memorable experiences for our guests while being part of a dynamic team that truly cares about each other and the community.
