At a Glance
- Tasks: Lead a dynamic fitness team and ensure top-notch member experiences.
- Company: Join Village Hotel Club, where fun meets fitness in vibrant spaces.
- Benefits: Enjoy free health memberships, discounts on stays, and flexible hours.
- Why this job: Be part of a lively culture that values individuality and personal growth.
- Qualifications: Passion for fitness and leadership; experience in gym management is a plus.
- Other info: Celebrate milestones with exciting events and enjoy mental health support.
The predicted salary is between 28800 - 43200 £ per year.
Awesome people are crucial to making our awesome clubs run smoothly. Working alongside the Leisure Club Manager, you’ll keep our clubs running like a well-oiled machine.
It’s your job to keep both our members happy, through efficient fitness processes and a dedication to customer excellence. Plus our team of fitness fanatical crew, to ensure you’re getting the very best out of the people around you.
The Role
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You will also manage our team of dedicated freelance group exercise staff to ensure we have the very best individuals delivering our amazing classes.
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A natural leader, you’ll understand what makes a gym floor great, and motivate your teams to push boundaries, through slick fitness journey delivery, vibrant classes and amazing personal training. You will upskill your fitness team in the use of cutting edge technology including Myzone & Mywellness & give them the opportunity to develop their group exercise passion by ensuring they take part in high calibre fitness training programs from Les Mills, Hiit Company, Zumba & many more.
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You’re super organised, so you’ll have no problem multi-tasking to ensure all key fitness areas are tackled, from coaching members on the gym floor to managing a fantastic group exercise timetable.
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You’ll sustain a working environment that supports the company’s objective of consistently delivering excellent standards of service and meeting and exceeding customer expectations.
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You’ll operate cost control measures without compromising quality of service.
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You’ll ensure the department operates at optimum efficiency with a required number of trained fitness staff
to meet business needs and exceeds statutory requirements in respect of health & safety standards.
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You’ll assist members and prospective members in a friendly, courteous and professional manner. Member and guest satisfaction should be monitored using reflective feedback. In the absence of the Leisure Club Manager, deal with complaints / problems politely and make every effort to resolve these.
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You have a passion for helping others perform to their maximum potential, whether that’s a member hell bent on smashing their goals or a team member keen to carve out a solid career in the fast paced fitness industry. They’ve got your back.
And we’ve got yours. Ready?
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year.
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Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast.
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Friends and Family discounted stays from 49 including breakfast
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50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
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30% discount on and off shift in our Village Hotel Starbucks stores
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Excellent training and development including our Rising Stars and Talent Academy programmes
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A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
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Discounts and cashback offers on many High Street Brands and Supermarkets.
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A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
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Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
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Financial wellbeing support and salary drawdown via Wagestream
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Access to our Employee Assistance Programme, offering support and counselling
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Flexible working hours
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A fun, supportive and inclusive work environment with regular team events
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Excellent Reward and Recognition Incentive schemes
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Anniversary rewards for key milestones of service
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Electric car salary sacrifice scheme
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Have your birthday off guaranteed
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Discounted Health Cash plan and Sick pay Insurance.
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A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
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Enhanced maternity and paternity benefits and pay
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Company Pension scheme
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Life Insurance
Fitness Manager - Chandler's Ford employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitness Manager - Chandler's Ford
✨Tip Number 1
Show your passion for fitness and leadership during the interview. Share specific examples of how you've motivated teams in the past or improved member satisfaction. This will demonstrate that you understand the importance of both customer service and team dynamics.
✨Tip Number 2
Familiarize yourself with the latest fitness technologies mentioned in the job description, like Myzone and Mywellness. Being knowledgeable about these tools will not only impress us but also show that you're ready to upskill your team effectively.
✨Tip Number 3
Prepare to discuss how you would handle member complaints and feedback. We value a friendly and professional approach, so think of strategies that ensure member satisfaction while maintaining a positive gym environment.
✨Tip Number 4
Highlight any experience you have with group exercise classes or training programs. Mentioning your familiarity with popular programs like Les Mills or Zumba can set you apart as a candidate who is ready to lead and inspire our fitness crew.
We think you need these skills to ace Fitness Manager - Chandler's Ford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Fitness Manager position. Tailor your application to highlight your relevant experience in managing fitness teams and delivering excellent customer service.
Showcase Leadership Skills: Emphasize your leadership abilities in your CV and cover letter. Provide examples of how you've motivated teams, managed group exercise staff, and created a positive gym environment in previous roles.
Highlight Relevant Experience: Include specific experiences that demonstrate your ability to manage fitness processes, deliver training programs, and ensure high standards of service. Mention any certifications or training related to fitness management or customer service.
Personalize Your Application: Make your application stand out by adding a personal touch. Share your passion for fitness and helping others achieve their goals. Explain why you want to work at Village Hotel Club and how you align with their values of fun and individualism.
How to prepare for a job interview at Village Hotels
✨Show Your Leadership Skills
As a Fitness Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully motivated and managed teams in the past, especially in a fitness or customer service environment.
✨Highlight Your Customer Service Experience
Since member satisfaction is key, emphasize your experience in delivering excellent customer service. Discuss specific instances where you resolved complaints or improved member experiences, showcasing your dedication to customer excellence.
✨Familiarize Yourself with Fitness Technology
Knowledge of cutting-edge fitness technology like Myzone and Mywellness is important for this role. Make sure to research these tools and be ready to discuss how you would implement them to enhance the fitness journey for both members and staff.
✨Prepare for Multi-tasking Scenarios
The role requires strong organizational skills and the ability to juggle multiple responsibilities. Think of examples from your previous jobs where you successfully managed various tasks simultaneously, and be ready to explain your strategies for staying organized.