At a Glance
- Tasks: Lead a team to deliver top-notch fitness classes and support member satisfaction.
- Company: Join a vibrant leisure club focused on community and personal growth.
- Benefits: Enjoy free membership, discounts, flexible hours, and wellness programs.
- Why this job: Be part of a supportive culture that values teamwork and personal development.
- Qualifications: Passion for fitness and leadership; experience in managing teams is a plus.
- Other info: Celebrate milestones with rewards and enjoy fun monthly team events.
The predicted salary is between 28800 - 43200 £ per year.
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Fitness Manager
Awesome people are crucial to making our clubs run smoothly. Working alongside the Leisure Club Manager, you’ll keep our clubs operating efficiently.
It’s your job to keep our members happy through effective fitness processes and a commitment to customer excellence. Plus, collaborate with our dedicated fitness team to ensure you get the best out of those around you.
The Role
- You will manage our team of freelance group exercise staff to ensure delivery of top-quality classes.
- As a natural leader, you’ll understand what makes a gym great and motivate your team to excel through engaging fitness journeys, vibrant classes, and personal training. You will upskill your team using technology like Myzone & Mywellness and support their development with high-caliber training from Les Mills, Hiit Company, Zumba, and more.
- You’re highly organized, capable of multitasking to cover coaching, managing class schedules, and maintaining key fitness operations.
- You’ll foster an environment aligned with our standards of service, exceeding customer expectations.
- You will implement cost control measures without compromising quality.
- You’ll ensure the department operates efficiently with trained staff to meet business needs and health & safety standards.
- You will assist members and prospects courteously and professionally, monitoring satisfaction through feedback, and resolving complaints in the absence of the Leisure Club Manager.
- You are passionate about helping others perform their best, whether members reaching goals or team members building careers in fitness. We support each other.
The Benefits
Join us and enjoy benefits such as:
- Complimentary leisure club membership for you and a family member or friend worth £1500 annually.
- Employee discount on overnight stays at Village Hotels starting from £35 based on sharing.
- 50% discount on food and drinks at Village Hotels.
- Access to an exciting, gamified training platform.
- Discounts and cashback offers on high street brands.
- Well-being and healthcare benefits.
- Financial support via Salary Finance.
- Employee Assistance Programme.
- Flexible working hours.
- A supportive, inclusive environment with development opportunities.
- Monthly team events and BIG People days.
- Reward and recognition schemes.
- Monthly well-being programs.
- Anniversary rewards for service milestones.
- Holiday purchase scheme.
- Birthday day off.
- Electric car salary sacrifice scheme.
Come be part of something special — Work, Grow & Play the Village Way!
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Fitness Manager employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitness Manager
✨Tip Number 1
Network with current fitness professionals and managers in your area. Attend local fitness events or workshops to meet people who might have insights into the role and can provide valuable recommendations.
✨Tip Number 2
Showcase your leadership skills by volunteering to lead group classes or fitness initiatives in your community. This hands-on experience will demonstrate your ability to motivate and manage a team effectively.
✨Tip Number 3
Familiarise yourself with the latest fitness technologies like Myzone and Mywellness. Being knowledgeable about these tools will not only enhance your application but also show your commitment to modern fitness practices.
✨Tip Number 4
Prepare to discuss how you would handle customer feedback and complaints. Think of examples from your past experiences where you successfully resolved issues, as this is crucial for maintaining member satisfaction.
We think you need these skills to ace Fitness Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Fitness Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've motivated teams, managed schedules, or improved fitness processes in previous roles.
Highlight Customer Service Experience: Since customer excellence is crucial, include examples of how you've successfully handled member feedback, resolved complaints, and ensured a positive experience in your past positions.
Personalise Your Application: Make your application stand out by personalising your cover letter. Mention why you want to work specifically with this company and how you can contribute to their mission of providing excellent fitness services.
How to prepare for a job interview at Village Hotels
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness and helping others achieve their goals. Share personal experiences or stories that highlight your commitment to the fitness industry, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
As a Fitness Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed team members in the past. Discuss your approach to fostering a positive environment and how you handle challenges within a team.
✨Familiarise Yourself with Technology
Since the role involves using technology like Myzone and Mywellness, be ready to discuss your experience with fitness technology. If you're not familiar with these specific tools, do some research beforehand to show your willingness to learn and adapt.
✨Prepare for Customer Service Scenarios
Customer excellence is key in this role. Think of examples where you've successfully resolved complaints or improved customer satisfaction. Be prepared to discuss how you would handle difficult situations while maintaining professionalism and empathy.