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- Tasks: Keep our clubs looking sharp and ensure a top-notch experience for our guests.
- Company: Join Village Hotel Club, where fun meets hospitality in vibrant spaces.
- Benefits: Enjoy free gym membership, discounts on stays, food, and wellness perks.
- Why this job: Be part of a lively team that values individuality and offers exciting training opportunities.
- Qualifications: Passion for hospitality and fitness, with a knack for outstanding customer service.
- Other info: Flexible hours, mental health support, and a fun work environment await you!
The predicted salary is between 20000 - 30000 £ per year.
Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed. You’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll just love to stay on top of your game. You recognise that our members have a certain standard when it comes to their fitness experience, and you’ll be hell-bent on making it one that keeps the smiles coming.
Expect a varied day-to-day that includes cleanliness, hygiene, refining our awesome guest experience and taking care of the pool area, such as responding to poolside alarms. Here at Village Hotel Club we are all about embracing personality, individualism and fun. We create lively, modern spaces for our guests to work, eat, relax, play and exercise.
Join us and we can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
But what we need from you:
- A passion for everything hospitality, leisure and fitness.
- A smile and ability to talk to everyone.
- The ability to deliver outstanding customer service leading to exceptional member satisfaction.
- Solutions orientated with an eye for spotting issues before they happen.
- Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe.
Please note - All offers are subject to a successful DBS check in this role. Come and be part of something new & something special - Work, Grow & Play the Village Way!
Female Leisure Assistant employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Female Leisure Assistant
✨Tip Number 1
Familiarise yourself with the specific facilities and services offered at Village Hotel Club. Understanding their unique offerings will help you demonstrate your enthusiasm and knowledge during any interviews or conversations with the hiring team.
✨Tip Number 2
Showcase your passion for hospitality and fitness by engaging in local community events or volunteering at fitness-related activities. This not only builds your experience but also highlights your commitment to the industry, making you a more attractive candidate.
✨Tip Number 3
Network with current employees or alumni who have worked at Village Hotel Club. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss how you handle customer service challenges. Think of specific examples where you've gone above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's focus on delivering an exceptional member experience.
We think you need these skills to ace Female Leisure Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Female Leisure Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for hospitality, leisure, and fitness. Use specific examples from your past experiences to demonstrate your commitment to outstanding customer service and maintaining high standards.
Highlight Relevant Experience: Make sure to include any relevant work experience in your CV. Focus on roles where you have demonstrated your ability to maintain cleanliness, provide excellent customer service, or work in a team environment.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Village Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality and leisure industry during the interview. Share specific examples of how you've gone above and beyond to create a positive experience for guests in previous roles.
✨Demonstrate Attention to Detail
Since the role involves maintaining high standards of cleanliness and hygiene, be prepared to discuss how you ensure that public areas are always looking their best. Mention any relevant experiences where your attention to detail made a difference.
✨Highlight Your Customer Service Skills
Prepare to provide examples of how you've delivered outstanding customer service in the past. The interviewer will want to know how you handle difficult situations and ensure member satisfaction, so think of scenarios that showcase your problem-solving abilities.
✨Embrace the Company Culture
Familiarise yourself with the company's values and culture. During the interview, convey how your personality aligns with their fun and inclusive environment. Share why you believe you would thrive in such a setting and contribute positively to the team.
