Village Hotels is seeking a friendly Reception Host in Coventry to greet guests, assist with self-service check-in, and maintain a welcoming lobby. You will resolve issues calmly and up-sell food and beverage options to enhance guest experiences.
The role focuses on delivering excellent first impressions, handling inquiries, and supporting a busy front desk environment with a positive, can-do attitude.
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Reception Host: Warm Welcome & Guest Concierge in Coventry employer: Village Hotels
At Village, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is empowered to be themselves and grow their careers. As a Night Team Leader, you'll enjoy unique benefits such as discounted hotel stays, gym memberships, and a supportive environment that prioritises mental health and personal development. Join us in creating memorable experiences for our guests while being part of a dynamic team that truly cares about each other and the community.
