Village Hotels is seeking a proactive Host Manager to lead the lobby team, reading guest needs and combining warm personal service with our check-in technology. You’ll resolve issues on the spot, ensure a memorable checkout, and drive guest loyalty across a busy shift.
You will lead a team, coach daily, and push for strong ADR and 100% Club Fill results, while delivering an energetic, friendly guest experience that reflects Village’s culture.
#J-18808-Ljbffr
Guest Experience Lead — Host Team Manager in Coventry employer: Village Hotels
At Village, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is empowered to be themselves and grow their careers. As a Night Team Leader, you'll enjoy unique benefits such as discounted hotel stays, gym memberships, and a supportive environment that prioritises mental health and personal development. Join us in creating memorable experiences for our guests while being part of a dynamic team that truly cares about each other and the community.
