Village Hotels is seeking a Host Team Leader to be the operational right hand to the manager and the energetic face of the hotel. You will bridge digital efficiency and old-school hospitality, supporting the team, resolving guest issues on the spot, and ensuring front of house runs flawlessly during peak times.
Lead the shift, welcome guests, manage reservations, upsell Upper Deck rooms, monitor KPIs, balance daily accounts, and help recruit top performers while modelling the behaviours that
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Front of House Team Leader — Guest Experience Pro in Cheadle employer: Village Hotels
At Village, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is empowered to be themselves and grow their careers. As a Night Team Leader, you'll enjoy unique benefits such as discounted hotel stays, gym memberships, and a supportive environment that prioritises mental health and personal development. Join us in creating memorable experiences for our guests while being part of a dynamic team that truly cares about each other and the community.
