At a Glance
- Tasks: Ensure pool safety and maintain hygiene while engaging with members.
- Company: Join a vibrant team at Village, focused on genuine connections.
- Benefits: Enjoy gym memberships, discounted hotel stays, and food perks.
- Other info: Great career growth opportunities and 24/7 mental health support.
- Why this job: Combine lifeguarding with customer interaction in a fun environment.
- Qualifications: Must be proactive, personable, and committed to safety.
The predicted salary is between 9.9 - 12.1 £ per hour.
Leisure Assistant (Lifeguard)
The Role Outline: Your Shift at a Glance
This is primarily a Lifeguard role, but we do not expect you to sit in a chair staring at a pool for your entire shift. We operate a strict 30 minute rotation policy. That means you will spend 30 minutes providing sharp, visual poolside lifeguarding in accordance with STA guidelines. After that, you rotate into your Leisure Assistant duties, moving around the club to maintain impeccable hygiene standards, keep our changing rooms squeaky clean, and chat with our members.
Why Village?
At Village, we are all about personality, genuine connections, and creating great experiences for our guests and each other. We back our teams to take ownership, learn new skills, and grow their careers. If you are a proactive team player who takes pool safety seriously but also loves interacting with people and taking pride in a pristine environment, we will give you all the support you need.
How the Village Thrives
- We Can & We Do: We show up to make a genuine difference. You will respond to poolside emergencies, take appropriate action, and carry out routine cleaning to ensure all areas exceed statutory requirements.
- We Will: Treat each other with respect and dignity. No ego, no drama. You will support your fellow Leisure Team Members in the effective running of the department and assist other hotel departments when needed.
- We Care: We care about our impact on guests, the community, and each other. You will assist members in a friendly, courteous manner, respecting their privacy and offering great advice on our facilities and opening times.
Your Working Week: What You Will Actually Be Doing
As our Leisure Assistant and Lifeguard, you are the key link in the chain that joins up great staff with memorable customer service. We trust you to handle:
- Poolside Safety (The 30 Minute Rotation): Maintaining vigilant poolside cover, responding immediately to alarms, and acting as the first responder in any emergency situation.
- Hygiene & Presentation: Carrying out periodic cleaning across the club, including male and female changing rooms, operating cleaning equipment, and strictly following COSHH regulations.
- Member Engagement: Being a friendly face on the floor, answering member queries, dealing with lost property professionally, and reporting any equipment defects immediately to the maintenance department.
- Statutory Compliance: Operating hotel cash handling, security, and emergency procedures, while ensuring all extras are in place according to our Standard Operating Procedures.
The Perks: What Is In It For You?
- Gym Membership: 2 x complimentary gym memberships at your home hotel.
- Hotel Stays: Hotel rooms from £20 across 34 hotels.
- Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.
- Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.
- Retail & Lifestyle: Hundreds of brand discounts via the Village app.
- Support: 24/7 Mental Health support via our Employee Assistance Programme.
Think You Have the Right Energy?
We are looking for someone with impeccable personal presentation, a brilliant work ethic, and a completely proactive attitude. Bring your personality, your vigilance, and your drive.
Leisure Assistant / Lifeguard in Cardiff employer: Village Hotels
At Village, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is empowered to be themselves and grow their careers. As a Night Team Leader, you'll enjoy unique benefits such as discounted hotel stays, gym memberships, and a supportive environment that prioritises mental health and personal development. Join us in creating memorable experiences for our guests while being part of a dynamic team that truly cares about each other and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Assistant / Lifeguard in Cardiff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Village Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Village Hotels
Don't be shy about reaching out to Village Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Assistant / Lifeguard in Cardiff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Village Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Village Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
