Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic reception team to create unforgettable guest experiences.
- Company: Join Village Hotel Club, where fun and individuality thrive.
- Benefits: Enjoy health memberships, discounts, flexible hours, and exciting training opportunities.
- Why this job: Be the face of our vibrant hotels and make a real impact on guest satisfaction.
- Qualifications: Bring your personality, problem-solving skills, and passion for service.
- Other info: Join a supportive team with great career growth and regular celebrations.
The predicted salary is between 30000 - 42000 £ per year.
First impressions are the most important right? Our welcoming reception areas are a hive of activity and at the epicentre of the action. Often the first and last point of contact for our guests and the first place to go for advice or assistance, service here needs to be second to none. This diverse and challenging role is responsible for ensuring the reception team are on point, all the time, ready to jump in to action, interact with our guests to use our latest technology and ensure they have a flawless experience.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
We can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
But what we need from you:
- An infectious personality.
- Initiative to solve any problem for our guests.
- Ability to motivate and engage others.
- Team player and ability to partner with other departments.
- A passion for delivering outstanding guest service.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
Host Team Manager in Cardiff employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host Team Manager in Cardiff
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your personality! Remember, they’re looking for someone who fits into their fun and lively environment. Don’t be afraid to let your true self shine during the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Host Team Manager in Cardiff
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Let your personality shine through in your application. Use a friendly tone and share a bit about what makes you unique – we love individuality!
Tailor Your Application: Make sure to customise your application for the Host Team Manager role. Highlight your experience in guest service and how you can bring that infectious energy to our team. We’re looking for someone who can motivate and engage others!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, first impressions matter!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Village Hotel Club family!
How to prepare for a job interview at Village Hotels
✨Show Your Personality
This role is all about embracing individuality, so let your personality shine through during the interview. Be genuine and enthusiastic; it’s important to show that you can connect with guests and create a welcoming atmosphere.
✨Know the Company Culture
Familiarise yourself with Village Hotel Club's fun and lively culture. Mention how you align with their values of service and teamwork, and be ready to share examples of how you've contributed to a positive environment in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific situations where you've successfully solved problems for guests or team members. Highlight your initiative and ability to think on your feet, as this is crucial for ensuring a flawless guest experience.
✨Engage with the Interviewers
Treat the interview like a conversation rather than a Q&A session. Ask questions about the team dynamics and how they celebrate successes. This shows your interest in collaboration and helps you gauge if the environment is right for you.
