Village Hotels is seeking a lively Reception Host to greet guests, guide them to self-check-in, and ensure a warm, human welcome throughout their stay. You will handle guest queries and use emotional intelligence to smooth over issues on the spot.
You will also upsell Food & Beverage, meetings, and events, while maintaining high standards in front-of-house operations and cash handling. This role is on-site in the UK with hotel teams.
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Vibrant Lobby Host & Guest Experience Champion in Bury St Edmunds employer: Village Hotels
At Village, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is empowered to be themselves and grow their careers. As a Night Team Leader, you'll enjoy unique benefits such as discounted hotel stays, gym memberships, and a supportive environment that prioritises mental health and personal development. Join us in creating memorable experiences for our guests while being part of a dynamic team that truly cares about each other and the community.
