Village Hotels in Bracknell is seeking a Host Manager to drive a warm, personal guest experience at the hotel lobby. You will lead the Host Team, read the room, resolve issues on the spot, and ensure check-out is the perfect final touch that keeps guests returning.
You will also focus on upselling, cost control, and maintaining brand standards while coaching daily to build a motivated, high-performing team.
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Guest Experience Team Lead in Bracknell employer: Village Hotels
At Village, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is empowered to be themselves and grow their careers. As a Night Team Leader, you'll enjoy unique benefits such as discounted hotel stays, gym memberships, and a supportive environment that prioritises mental health and personal development. Join us in creating memorable experiences for our guests while being part of a dynamic team that truly cares about each other and the community.
