At a Glance
- Tasks: Welcome guests with a vibrant smile and provide top-notch service.
- Company: Join the lively Village Hotel Club, where personality shines.
- Benefits: Enjoy discounts, wellness memberships, and flexible hours.
- Other info: Join a fun, supportive environment with great career growth opportunities.
- Why this job: Be the first friendly face and create memorable experiences for guests.
- Qualifications: Bring your personality, problem-solving skills, and love for teamwork.
The predicted salary is between 20000 - 25000 £ per year.
First impressions are the most important right? The reception team at Village Hotel Club are the first friendly face our guests see. From reception, you will ensure that every guest gets a warm, vibrant Village Hotel Club welcome. A font of knowledge, you will know every detail about the hotel and local area, making recommendations and solving problems before they are even problems. Nothing is too much trouble.
Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
But what we need from you…
- Personality, and bags of it.
- A great memory, to add that personal touch for returning guests.
- Proactive problem solver.
- A passion for delivering the best guest experience.
- Strong communication.
- Team player and ability to partner with other departments.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
Compensation: To be discussed.
Host Team Member in Birkenhead employer: Village Hotels - Wirral - Reception / Nights
At Village Hotel Club, we pride ourselves on being an exceptional employer that values personality, individuality, and fun. Our vibrant work culture fosters a supportive environment where team members can thrive, with excellent training and development opportunities through our Rising Stars and Talent Academy programmes. Enjoy a range of benefits including complimentary health memberships, generous discounts, and a commitment to mental well-being, all while being part of a dynamic team that creates memorable experiences for our guests.
Contact Details:
Village Hotels - Wirral - Reception / Nights Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Host Team Member in Birkenhead
✨Tip Number 1
First off, make sure you know the ins and outs of Village Hotel Club. Familiarise yourself with the hotel’s services and local attractions so you can impress during your interview. Show us that you’re not just a candidate, but a potential ambassador for our vibrant brand!
✨Tip Number 2
When you get to the interview, let your personality shine! We love individuality, so don’t be afraid to show us who you are. Share stories that highlight your problem-solving skills and how you’ve gone above and beyond for guests in the past.
✨Tip Number 3
Networking is key! Connect with current employees on LinkedIn or at local events. They can give you insider tips about the company culture and what we value most in our team members. Plus, it shows us you’re genuinely interested in being part of the Village family.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us. Don’t miss out on the chance to join our fun and supportive environment!
We think you need these skills to ace Host Team Member in Birkenhead
Some tips for your application 🫡
Be Yourself:We want to see your personality shine through in your application! Don’t be afraid to show us who you are and what makes you unique. Remember, we’re all about embracing individualism and fun!
Know Your Stuff:Make sure you do a bit of homework on Village Hotel Club. Knowing our values, services, and what makes us stand out will help you tailor your application. It shows us you’re genuinely interested in being part of our team!
Highlight Your Skills:When writing your application, focus on your communication skills and problem-solving abilities. We love proactive team players who can deliver an amazing guest experience, so make sure to showcase these qualities!
Apply Through Our Website:For the best chance of joining our vibrant team, apply directly through our website. It’s super easy and ensures your application lands right where it needs to be. We can’t wait to hear from you!
How to prepare for a job interview at Village Hotels - Wirral - Reception / Nights
✨Be the Warm Welcome
Since you'll be the first friendly face guests see, practice your warm greetings and friendly body language. Think about how you can make a great first impression by being approachable and enthusiastic.
✨Know Your Stuff
Familiarise yourself with the hotel and local area. Be ready to share interesting facts or recommendations. This shows you're proactive and genuinely interested in providing the best guest experience.
✨Show Off Your Personality
Village Hotel Club values individuality and fun, so let your personality shine through! Share a bit about yourself and how you can contribute to the lively atmosphere they promote.
✨Team Player Mindset
Highlight your ability to work well with others. Prepare examples of how you've collaborated with different departments in the past to solve problems or enhance guest experiences.
