At a Glance
- Tasks: Lead shifts, coach baristas, and create an amazing customer experience.
- Company: Join the vibrant team at Starbucks and Village Hotel Club.
- Benefits: Enjoy discounts, wellness memberships, and flexible hours.
- Other info: Great opportunities for personal growth and exciting team events.
- Why this job: Be a part of a fun, supportive environment while developing your leadership skills.
- Qualifications: Previous coaching or supervisory experience in hospitality or retail.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we’re not just about brewing great coffee, we’re about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We’ve got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. Here you’ll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.
We’re looking for candidates with previous coaching or supervisory experience in a customer-facing role. You’ll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment for your partners on shift. You’ll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you’ll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You’ll be an ambassador for our partner networks, making sure our partners know, here they belong.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Benefits
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
We are passionate about delivering exceptional hospitality. We are obsessed with making our guests welcome and look for opportunities to exceed expectations with a product that delivers everything under one roof.
Join the team that Work, Grow & Play the Village Way!
Compensation to be discussed.
Shift Leader - Hospitality & Team Coaching in Warrington employer: Village Hotels - Warrington - Starbucks
At Starbucks, we pride ourselves on being more than just a coffee shop; we are a community that fosters leadership and personal growth. As a Shift Leader, you will enjoy a vibrant work culture that values individuality and creativity, alongside exceptional benefits such as complimentary health memberships, flexible working hours, and extensive training programmes. Join us in creating memorable experiences for our customers while developing your career in a supportive and fun environment.
Contact Details:
Village Hotels - Warrington - Starbucks Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader - Hospitality & Team Coaching in Warrington
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time on Starbucks' website and social media. Understanding their values and community vibe will help you connect with the team during your chat.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've coached or led a team in a customer-facing role. We want to hear how you solved problems and created a positive environment for your partners.
✨Tip Number 3
Show your passion for hospitality! When you're chatting with the hiring team, let your enthusiasm for creating memorable experiences shine through. Share what makes you excited about working in a lively, modern space like Village Hotel Club.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your genuine interest in the role.
We think you need these skills to ace Shift Leader - Hospitality & Team Coaching in Warrington
Some tips for your application 🫡
Show Your Leadership Skills:When you're writing your application, make sure to highlight any previous coaching or supervisory experience you've had. We want to see how you've led teams and created positive environments for your colleagues and customers.
Be Authentic:Let your personality shine through in your application! At Starbucks, we value individuality and fun, so don’t be afraid to show us who you are and what makes you unique. We’re all about creating connections, so make yours memorable.
Focus on Customer Experience:Since this role is all about delivering exceptional service, share specific examples of how you've enhanced customer experiences in the past. We love hearing about those moments where you went above and beyond to make someone's day!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re genuinely interested in joining our team at Starbucks!
How to prepare for a job interview at Village Hotels - Warrington - Starbucks
✨Know Your Coffee and Community
Before your interview, brush up on Starbucks' history, values, and community initiatives. Being able to discuss how you align with their mission of creating a welcoming environment will show that you're not just interested in the job, but also in being part of their culture.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or coached others. Highlight specific situations where you solved problems on the spot, as this is crucial for a Shift Leader role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Experience
Since the role revolves around customer service, think of times when you went above and beyond for a customer. Be ready to share these stories during your interview, demonstrating your commitment to creating memorable experiences for guests.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask your interviewers about the team dynamics, training opportunities, and how they measure success in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
